At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
Klaviyo is looking for an organized and customer-centric individual to join our team as a Recruiting Operations Coordinator on a 6-month contract basis, with potential to extend. This individual will play a key part in supporting our global recruiting operations team, owning the end-to-end candidate coordination lifecycle & utilizing our recruiting tools to provide an exceptional experience.
You will report into the Manager, Recruiting Operations and play an instrumental role in helping our RecOcs team scale globally. In this role, you'll drive the show - partnering closely with recruiters, interviewers, hiring managers, recruiting leadership, & cross-functional stakeholders to raise the bar on how we hire. You'll own the details of coordination, sharpen our processes, and build the systems that let us hire efficiently at scale.
How you’ll make a difference:
- Own scheduling and coordinating both virtual and onsite interviews using Guide and Greenhouse, from initial availability requests through candidate confirmation
- Ensure an exceptional candidate experience through prompt follow-up, high-quality coordination of all aspects of the interview cycle, & clear, personalized communication
- Coordinate onsite interview logistics, candidate travel, and reimbursements across Klaviyo’s global locations
- Manage internal interview processes promptly, accurately, and with confidentiality
- Act as a strategic partner on recruiting ops challenges - spotting scalable solutions through data, tools, process improvements, and cross-functional collaboration
- Help drive high-leverage TA programs and enablement, including automated workflows interviewer training, and candidate NPS initiatives
Who you are:
- Experienced in recruiting coordination, operations, or with related experience in fast-paced, high-growth environments
- Strong stakeholder management & communication skills with a customer first mentality — you build rapport and earn trust fast, no matter who you're working with
- A track record of improving workflows, operational processes, or systems at scale
- Fluent with tools like Guide, Greenhouse, Slack, Navan, and Google Workspace
- Highly organized, with sharp prioritization instincts and the ability to move fast
- Detail-oriented, proactive, and solutions-first when tackling operational challenges
- A collaborative mindset and genuine drive to make processes, documentation, and team operations better
- A "no task too big or too small" attitude, with the professionalism & discretion to support candidates at any level
Please note that this is a contract position based in our Boston office; this is an hourly role and will be paid through an external partner.
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:$35—$45 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).