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Oct 2024The 2024 Form 10-K disclosed an October 2024 cybersecurity incident involving unauthorized access to source code and credentials; the filing said operations were not materially impacted.
SourceCompany research
Public company, workplace, funding, and market signals
Updated Aug 5, 2026
Overview
Klaviyo, Inc. is a publicly traded, Boston-based B2C CRM company founded in 2012. Its platform unifies first-party customer data, analytics, AI, marketing automation, messaging and customer service so consumer brands can create personalized experiences and measure revenue impact.
Primary product
AI-first/autonomous B2C CRM platform spanning customer data, email, SMS, mobile push, WhatsApp, marketing automation, analytics, reviews, CDP/data platform and customer service.
Founded
2012
Headquarters
Boston, Massachusetts, United States
Team size
2,000–3,000
Work style
Hybrid
Industry
Marketing services / enterprise software
Sub-industry
B2C CRM, marketing automation and customer data platform SaaS
Offices
Boston, Massachusetts, United States (global headquarters)
Denver, Colorado, United States
San Francisco, California, United States
London, United Kingdom
Dublin, Ireland
Paris, France
Sydney, Australia
Singapore
Business model
Subscription SaaS
Usage- and contact/profile-based pricing
Enterprise contracts
Cross-sell of email, SMS, WhatsApp, data, analytics and customer service products
Funding
Stage
Public company (NYSE: KVYO); last private financing was a 2022 strategic corporate round
Total raised
$778.5M
Latest round
Corporate / strategic investment · Aug 2022
Latest amount
$100M
Sep 2022
Corporate / strategic investment
Aug 2022 · Shopify
People & investors
Leadership
Andrew Bialecki
Co-founder and Co-CEO
Chano Fernandez
Co-CEO
Ed Hallen
Co-founder and Chief Strategy Officer
Surabhi Gupta
Chief Technology Officer
Landon Edmond
Chief Legal Officer
Amanda Whalen
Chief Financial Officer (transitioning to advisor after 2026-08-21)
Jamie Domenici
Chief Marketing Officer
Emily McEvilly
Chief Customer Officer
Eric Fearday
Chief Revenue Officer
Carmel Galvin
Chief People Officer
Work & culture
Ambitious, ownership-oriented and feedback-driven; careers materials emphasize meaningful customer impact, technical depth, curiosity, inclusion, continuous learning and AI fluency. The operating model is hub-based hybrid rather than fully remote.
Work style
Hybrid
Visa sponsorship
Limited
Compensation
Public job postings indicate location-based salary bands plus possible annual bonus, sales/customer-success OTE, equity, sign-on payments and health/welfare benefits. One engineering posting showed a U.S. base range of $176,000–$264,000; sponsorship and relocation appear role- and location-dependent.
Benefits
Healthcare and wellness coverage
Parental leave
Retirement support / 401(k)
Stock discounts and employee equity signals
PTO, holidays and annual Recharge Days
Fully paid sabbatical every five years
Learning stipends, mentorship and career development
Lifestyle accounts and wellness resources
Product & market
Pricing
Tiered SaaS pricing primarily based on active profiles/contacts and usage, with separate or additive email, SMS/MMS, WhatsApp and enterprise offerings; free entry tier/trial and custom enterprise pricing are available.
Differentiators
- —Unified first-party data and activation platform built specifically for B2C brands
- —Deep Shopify/ecommerce integration and large integration ecosystem (350+ integrations)
- —Combines CRM, marketing automation, analytics, messaging and service
- —Strong behavioral segmentation, personalization and predictive/AI capabilities
- —Revenue attribution and measurable growth focus
- —Product-led adoption spanning SMB through enterprise
Technology
Python
Scale & contact
Estimated revenue
$1.2B–$1.5B annually; FY2025 revenue was $1.234B and FY2026 guidance was approximately $1.514B–$1.522B as of May 2026.
Estimated monthly visits
12.5M
Signals & risks
Other
May 2026CFO Amanda Whalen announced she would step down from the CFO role after August 21, 2026 and move to an advisory role through November; Klaviyo began a formal CFO search.
SourceLatest news
Business Wire / Morningstar · May 2026
Q1 revenue reached $358.0M, FY2026 guidance was raised to $1.514B–$1.522B, customers exceeded 196,000, and the CFO transition was announced.
Klaviyo Tech Blog / LinkedIn · Mar 2026
CTO Surabhi Gupta described Klaviyo’s AI-driven engineering approach, reinforcing AI as a product and operating-model priority.
Klaviyo Investor Relations · Feb 2026
FY2025 revenue was $1.234B, up 32%, with more than 193,000 customers and continued enterprise, international and AI expansion.
TechCrunch · May 2021
Open Positions
142 jobs at Klaviyo
Product Leader, Finance Engineering
On-site
IT & Security
San Francisco, CA
Today
On-site
Full-time