Klaviyo

Company research

Public company, workplace, funding, and market signals

Updated Aug 5, 2026

Overview

Klaviyo, Inc. is a publicly traded, Boston-based B2C CRM company founded in 2012. Its platform unifies first-party customer data, analytics, AI, marketing automation, messaging and customer service so consumer brands can create personalized experiences and measure revenue impact.

Primary product

AI-first/autonomous B2C CRM platform spanning customer data, email, SMS, mobile push, WhatsApp, marketing automation, analytics, reviews, CDP/data platform and customer service.

Founded

2012

Headquarters

Boston, Massachusetts, United States

Team size

2,000–3,000

Work style

Hybrid

Industry

Marketing services / enterprise software

Sub-industry

B2C CRM, marketing automation and customer data platform SaaS

Offices

Boston, Massachusetts, United States (global headquarters)

Denver, Colorado, United States

San Francisco, California, United States

London, United Kingdom

Dublin, Ireland

Paris, France

Sydney, Australia

Singapore

Business model

Subscription SaaS

Usage- and contact/profile-based pricing

Enterprise contracts

Cross-sell of email, SMS, WhatsApp, data, analytics and customer service products

Partner and integration ecosystem

Funding

Stage

Public company (NYSE: KVYO); last private financing was a 2022 strategic corporate round

Total raised

$778.5M

Latest round

Corporate / strategic investment · Aug 2022

Latest amount

$100M

Secondary market

Sep 2022

Corporate / strategic investment

Aug 2022 · Shopify

$100M

Series D

May 2021 · Sands Capital

$320M

Series C

Nov 2020 · Accel

$200M

Series B

Apr 2019 · Summit Partners

$150M

Series A

Feb 2016 · Astral Capital

$7M

Seed

Aug 2015 · Accomplice

$1.5M

People & investors

Leadership

Andrew Bialecki

Co-founder and Co-CEO

Chano Fernandez

Co-CEO

Ed Hallen

Co-founder and Chief Strategy Officer

Surabhi Gupta

Chief Technology Officer

Landon Edmond

Chief Legal Officer

Amanda Whalen

Chief Financial Officer (transitioning to advisor after 2026-08-21)

Jamie Domenici

Chief Marketing Officer

Emily McEvilly

Chief Customer Officer

Eric Fearday

Chief Revenue Officer

Carmel Galvin

Chief People Officer

Investors

Accel

Accomplice

Astral Capital

ClearBridge Investments

Counterpoint Global / Morgan Stanley

Whale Rock Capital Management

Work & culture

Ambitious, ownership-oriented and feedback-driven; careers materials emphasize meaningful customer impact, technical depth, curiosity, inclusion, continuous learning and AI fluency. The operating model is hub-based hybrid rather than fully remote.

Work style

Hybrid

Visa sponsorship

Limited

Compensation

Public job postings indicate location-based salary bands plus possible annual bonus, sales/customer-success OTE, equity, sign-on payments and health/welfare benefits. One engineering posting showed a U.S. base range of $176,000–$264,000; sponsorship and relocation appear role- and location-dependent.

Benefits

Healthcare and wellness coverage

Parental leave

Retirement support / 401(k)

Stock discounts and employee equity signals

PTO, holidays and annual Recharge Days

Fully paid sabbatical every five years

Learning stipends, mentorship and career development

Lifestyle accounts and wellness resources

Product & market

Pricing

Tiered SaaS pricing primarily based on active profiles/contacts and usage, with separate or additive email, SMS/MMS, WhatsApp and enterprise offerings; free entry tier/trial and custom enterprise pricing are available.

Differentiators

—Unified first-party data and activation platform built specifically for B2C brands
—Deep Shopify/ecommerce integration and large integration ecosystem (350+ integrations)
—Combines CRM, marketing automation, analytics, messaging and service
—Strong behavioral segmentation, personalization and predictive/AI capabilities
—Revenue attribution and measurable growth focus
—Product-led adoption spanning SMB through enterprise

Technology

Python

React

TypeScript

AWS

Terraform

Kubernetes

Apache Kafka

Apache Pulsar

RabbitMQ

Celery

MySQL

Redis

Memcached

Machine learning and generative AI

Customers

Mattel

TaylorMade

Glossier

Liquid Death

Daily Harvest

Bayer

KIKO Milano

Nine West

Ridge Wallet

Cuts Clothing

ALICE + OLIVIA

Cuyana

Legends Global

Weber Grills

More than 193,000 paying businesses at FY2025 year-end

Competitors

HubSpot

Salesforce Marketing Cloud

Adobe Marketo Engage

Attentive

Omnisend

Mailchimp

Shopify Email

Sendlane

Scale & contact

Estimated revenue

$1.2B–$1.5B annually; FY2025 revenue was $1.234B and FY2026 guidance was approximately $1.514B–$1.522B as of May 2026.

Estimated monthly visits

12.5M

Signals & risks

Other

Oct 2024

The 2024 Form 10-K disclosed an October 2024 cybersecurity incident involving unauthorized access to source code and credentials; the filing said operations were not materially impacted.

Source

Other

May 2026

CFO Amanda Whalen announced she would step down from the CFO role after August 21, 2026 and move to an advisory role through November; Klaviyo began a formal CFO search.

Source

Latest news

Klaviyo Delivers Strong Q1 2026 Results: 28% Revenue Growth, Record Operating Margin, and Raises Full Year Outlook

Business Wire / Morningstar · May 2026

Q1 revenue reached $358.0M, FY2026 guidance was raised to $1.514B–$1.522B, customers exceeded 196,000, and the CFO transition was announced.

The four levels of AI-driven engineering: Our approach at Klaviyo

Klaviyo Tech Blog / LinkedIn · Mar 2026

CTO Surabhi Gupta described Klaviyo’s AI-driven engineering approach, reinforcing AI as a product and operating-model priority.

Klaviyo Delivers Outstanding 2025 Results: 32% Revenue Growth, Record Fourth Quarter and Raised Fiscal Year 2026 Outlook

Klaviyo Investor Relations · Feb 2026

FY2025 revenue was $1.234B, up 32%, with more than 193,000 customers and continued enterprise, international and AI expansion.

Klaviyo’s next-gen email marketing platform engorges on $320M at a $9.5B valuation

TechCrunch · May 2021

Series D financing was led by Sands Capital and brought disclosed fundraising to more than $675M at the time.

Jobs and careers at Klaviyo

144 jobs at Klaviyo

Head of Sales, ANZ

On-site

Sales

Sydney, AU; Sydney, New South Wales, Australia

Today

On-site

Full-time