Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team
The Celonis Value Engineering (VE) team manages the entire customer value lifecycle - from sales through value realization, renewal, and expansion. As a Value Engineering Manager, you will lead a dynamic team with diverse backgrounds to identify, frame, and deliver measurable value to customers.
The Role
As a Value Engineering Manager, you will lead a team of Value Engineers and drive end-to-end customer value journeys, including customer acquisition, expansion (ACV growth), adoption, and renewals. You will work closely with Celonis GTM leadership teams and be responsible for the complete value journey for customers within your region or vertical. You will support customers in achieving their strategic goals and realizing significant value through the Celonis Process Intelligence Platform.
You will serve as a trusted advisor to the Celonis Executive Team, supporting engagements with strategic customers and senior stakeholders.
As a leader in one of the world’s fastest-growing technology companies, you will combine deep process and industry expertise with strong pre-sales and consulting capabilities. You will also help bring AI-driven transformation to the public sector through the Celonis Process Intelligence Platform. Your work will contribute to making public-sector processes more efficient, resilient, and citizen-centric, helping shape a modern, service-oriented state.
You will foster a positive and supportive work environment that promotes employee satisfaction, collaboration, and career growth.
What You’ll Do
Identify & Frame Value for Prospects and Customers
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Own the end-to-end customer value journey, including landing, expansion, adoption, and renewal of accounts.
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Translate customers’ strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers.
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Communicate value opportunities and strategic roadmaps to C-level executives in partnership with sales leadership and Celonis executives.
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Serve as an executive sponsor across the customer portfolio and position Celonis as a strategic business transformation platform.
Create & Scale Value Across the Portfolio
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Lead customers through the Celonis Value Journey and support the deployment of new features, applications, and products across the customer base.
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Drive strategic growth programs focused on value creation and customer success.
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Architect improvement initiatives, manage organizational change, and pioneer new methodologies within the Value Engineering organization.
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Direct Value Engineering, Services, and Ecosystem resources throughout the customer value journey to deliver durable business outcomes.
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Build and maintain strategic customer relationships as an executive sponsor.
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Host Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs) to communicate outcomes and realized value to senior management and C-level stakeholders.
Grow & Lead Celonis Talent
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Recruit and develop the next generation of Celonis Value Engineers while maintaining high standards for talent excellence.
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Develop world-class talent through hands-on leadership, continuous feedback, coaching, and mentorship.
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Lead by example and embody the Celonis Leadership Principles: lead with purpose, facilitate greatness, embrace difference, and cultivate balance.
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Effectively allocate resources to achieve company targets related to sales, renewals, customer value, and adoption.
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Proactively communicate successes, risks, and opportunities within the organization.
Qualifications
Domain Expertise
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Strong business domain expertise in areas such as Finance or Supply Chain.
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Experience leading strategic transformation initiatives, such as Shared Services Transformation or System Transformation.
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Ability to develop compelling customer value roadmaps.
Industry Expertise
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Deep understanding of industry trends and C-suite strategic priorities.
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Ability to build integrated Process Intelligence roadmaps aligned with customer business goals.
Product Expertise
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Experience guiding customer IT teams throughout their Celonis Process Intelligence journey.
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Hands-on ability to demonstrate the value of Process Intelligence by building dashboards, applications, and Action Flows.
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Proven ability to accelerate customer value realization.
Project Management
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Ability to plan and manage project scope, expectations, deliverables, and timelines effectively.
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Experience leveraging partners within the Celonis ecosystem where appropriate.
Executive Stakeholder Management
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Strong experience preparing and presenting results to internal and external stakeholders, including senior leadership and executive teams.
Value Selling Methodology
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Proven experience applying value-selling methodologies across the customer journey, including discovery, qualification, value assessment, and Proof of Value (PoV) engagements.
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Ability to demonstrate the full value potential of the Celonis Process Intelligence Platform.
Value Realization
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Proven track record of identifying and prioritizing use cases, implementing improvement initiatives, and driving organizational change.
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Experience establishing operating models and training users to ensure customers realize value and renew or expand their Celonis subscriptions.
Sales & Commercial Acumen
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Ability to qualify Value Engineering engagements, conduct customer discovery sessions, allocate resources efficiently, and champion value-selling methodologies.
Leadership Skills
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Proven ability to lead by example with a hands-on leadership style.
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Ability to support teams directly while acting as a role model across the organization.
Communication Skills
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Native or near-native fluency in both English and German, with excellent written and verbal communication skills.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
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