E-learning Designer

Job Title: E-learning Designer• Position overview: The E-learning Designer creates, edits, and manages engaging e-learning content for PrismHR, PrismHCM, and newly acquired platforms. This role includes content development, Storyline and video editing, LMS administration, stakeholder training/support, and contributing to team initiatives and continuous improvement.• Key responsibilities:• Content creation:• Research and develop engaging content for PrismHR, PrismHCM, and new platforms• Create knowledge-check questions to ensure comprehension and retention• Conduct content reviews and provide constructive feedback to colleagues• Maintain documentation of content (development status, description, length, upload date, annual enrollments)• Content editing:• Edit video content (sound checks, remove vocal errors)• Use Storyline (Articulate Storyline/Articulate 360) to add transitions, zoom regions, slide formatting, and interactive elements• Create and edit quiz content (formatting, scoring, feedback layers)• Publish Articulate 360 content and implement edits from review feedback• LMS administration:• Publish content to the LMS for internal and external audiences• Manage content library, create courses and learning programs, upload content• Set course preferences and provide course descriptions• Troubleshoot end-user issues, remediate problems, and assist with technology requests• Monitor and identify opportunities for increased efficiency and enhancements• Provide LMS training and support to internal and external stakeholders• Handle LMS cases (add/delete users, update courses, troubleshoot issues)• Facilitate new customer LMS intro/demo meetings for smooth onboarding• Team collaboration and support:• Participate in content reviews and provide feedback• Host Foundations sessions on Fridays to support team development• Publish articles to the CRC for knowledge sharing• Contribute to New Hire training initiatives• Qualifications:• Proven expertise in content creation and editing, particularly using Storyline• Strong proficiency in LMS administration and troubleshooting• Excellent communication and collaboration skills• Ability to proactively identify and implement process improvements• Commitment to continuous learning and professional development• Performance metrics:• Quality and engagement level of created content• Efficiency in LMS administration and troubleshooting• Feedback from internal and external stakeholders• Contribution to team initiatives and overall training program success• Disclaimer: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform related duties as assigned by their supervisor.
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