Voice AI that resolves, not transfers.
Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes.
The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth
The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500
The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M
Vapi (/ˈVɑːpi/):
Voice AI that resolves, not transfers
Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
Trusted by 1 million developers building the future of voice agents
Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
Try talking to Vapi now!
Why We’re Hiring for this role
You'll own the order-to-cash cycle end to end - accurate billing (including usage-based), invoicing, accounts receivable, collections, and cash application - keeping DSO low and customers happy.
What you'll do
30-60-90 Day Plan
First 30 Days: Learning & Foundational Setup
Understand the billing systems (e.g., Stripe, Metronome) and current workflows.
Begin managing daily billing operations: generating invoices, QA, and applying cash.
Shadow customer billing inquiries to understand communication with Sales/Customer Success.
Review existing revenue recognition (ASC 606) processes and deferred revenue schedules.
60 Days: Process Optimization & Operational Ownership
Take full ownership of the order-to-cash cycle: billing, collections, and AR aging management.
Actively manage billing disputes and maintain low DSO.
Partner with Sales/Customer Success to resolve billing inquiries independently.
Begin assisting with month-end close activities (journal entries and reconciliations) for AR and revenue.
90 Days: Process Improvement & Strategic Support
Identify and implement improvements to the billing system and wider billing processes.
Lead month-end close support for AR and revenue with minimal supervision.
Evaluate and optimize usage-based/consumption rating setups.
Provide strategic support for revenue accounting and audit readiness.
Who You Are
3-6 years in billing, AR / collections, or revenue accounting, ideally at a SaaS company
Hands-on experience with usage-based billing systems
Familiarity with revenue recognition principles (ASC 606)
Strong collections and DSO-management track record
High attention to detail and comfort working cross-functionally
Experience with consumption / usage pricing models a nice to have
Experience supporting month-end close and audit requests a nice to have
Why Vapi:
Generational impact: Build the human interface for every business
Ownership culture: 70% of the company are previous founders
Kind team: The founders, Jordan and Nikhil, are Canadians
Tier-1 Investors: YC, KP seed, Bessemer Series A
What We Offer:
Real stake: We offer a competitive salary and excellent equity ownership
Comprehensive health coverage: medical, dental, and vision plans
Team love: We love hanging out, and we do quarterly off sites
Flexible time off: take what you need
More: catered meals, transportation, gym, and a $10k annual L&D budget
Salary Range: $120,000 - $140,000 per year
Vapi is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team.