Vapi (legal entity Superpowered Labs Inc.) is a San Francisco-based developer platform for building, deploying, and operating configurable conversational voice AI agents. It abstracts telephony and coordinates speech-to-text, LLM, text-to-speech, tools, monitoring, and multi-agent workflows for customer-support and other high-volume phone use cases.
Primary product
API-native Vapi platform for building, testing, deploying, and monitoring voice AI agents, including Assistants, Squads, Composer, Simulations, Monitoring, phone/web integrations, and provider/model integrations.
Headquarters
San Francisco, California, United States
Team size
Approximately 81-121; TechCrunch reported around 100 employees in May 2026, while directory estimates vary.
Industry
Software development
Sub-industry
Developer infrastructure and enterprise conversational voice AI
Offices
150 Spear Street, 11th Floor, San Francisco, CA 94105 (HQ)
95 Third Street, 2nd Floor, San Francisco, CA
Business model
Usage-based self-serve developer platform
Enterprise annual contracts with custom pricing and volume commitments
API/platform fees plus at-cost third-party model, voice, transcription, and telephony costs
Enterprise support, compliance, SLA, and dedicated-account offerings