About Carrot:
Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide.
Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health. Learn more at get-carrot.com.
The Opportunity 🚀
Carrot is seeking a Principal HR Business Partner, Commercial to serve as a strategic consultant, trusted advisor, and talent architect for senior leaders across our Sales and Marketing divisions.
This is a high-impact, strategic role designed for a seasoned HRBP who creates the most value through judgment, deep business influence, and executive coaching. You will deeply embed yourself into the commercial business to align people strategies with business objectives, optimize organizational effectiveness, and navigate complex change.
As a Principal HRBP you will bring specialized insight into sales compensation architecture and incentive plan alignment to help drive performance and commercial success.
The ideal HR Business Partner brings a passion for developing high-performing teams in a fast-paced, mission-driven environment.
What You’ll Own 💼
In this role, you will focus on:
Strategic Advisory & Commercial Alignment
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Trusted Thought Partner: Build deep credibility and trust with senior Sales and Marketing leaders, proactively offering perspectives on people strategies rather than just responding to transactional requests.
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Business & Org Acumen: Develop an in-depth understanding of the commercial business strategy, operating models, go-to-market pipelines, and success metrics. Connect all talent decisions directly to commercial outcomes like revenue growth, market risk mitigation, and sales productivity.
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Data-Driven Recommendations: Leverage people analytics, turnover trends, and compensation structure implications and present data-backed talent recommendations to leadership.
Commercial Talent & Organizational Effectiveness
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Sales Compensation Alignment: Partner closely with Commercial Leadership, Total Rewards, RevOps, and Finance to evaluate, advise on, and help optimize sales incentive compensation plans and structures to ensure they drive the right behaviors and retain top sales talent.
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Executive Coaching: Coach commercial leaders on leadership capability, performance management, driving accountability, and delivering high-impact feedback.
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Org Design & Workforce Planning: Diagnose team and organizational effectiveness issues. Lead organizational design, role clarity initiatives, and proactive workforce planning to scale the commercial teams efficiently.
Change Leadership
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Change Architecture: Guide commercial teams through high-stakes transitions, complex territory realignments, and shifting market strategies. Anticipate people's risks and resistance, helping leaders communicate change with extreme clarity and empathy.
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Advanced Problem Solving: Navigate highly ambiguous, unique, or high-stakes personnel and business situations with calm, decisive, and solutions-oriented judgment.
About You ✨
You are a driven HRBP who thrives as a strategic talent architect, executive coach, and business influencer. You bring exceptional executive presence, sharp business judgment, and the confidence to constructively challenge senior leaders while maintaining deep, high-trust partnerships. You excel at translating complex commercial goals into high-impact people strategies and navigating teams smoothly through fast-paced organizational growth.
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Education: Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field.
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Experience: Minimum of 8 years of progressive human resources experience, with a proven track record as an HRBP supporting fast-paced, high-growth commercial (Sales & Marketing) organizations.
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Sales Compensation Acumen: Direct experience partnering on or contributing to sales compensation plans, commission structures, and quota-alignment strategies is highly preferred.
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Advanced Influence & Communication: Demonstrated ability to network with key contacts outside your own area of expertise, adapt your style to diverse audiences, and constructively challenge senior executives with confidence.
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Sophisticated Problem Solving: Experience managing complex issues where analysis requires an in-depth evaluation of variable factors and a tailored, creative approach to resolution.
- High-Growth Agility: Comfort navigating fast-paced, high-growth environments where strategy and execution happen simultaneously.
Why This Role Matters 🧡
This role sits at the center of Carrot’s long-term commercial growth strategy. As the Senior HRBP for our Sales and Marketing divisions, you will directly influence the performance and health of the teams responsible for expanding access to fertility and family-forming care globally.
By optimizing organizational design, alignment, and sales compensation architecture, you will ensure our commercial engine is set up to scale efficiently. Your leadership, executive coaching, and strategic change management will empower our go-to-market teams to drive meaningful business outcomes, mitigate market risks, and directly accelerate Carrot’s life-changing global mission.
Why Candidates Join Carrot 🌍
Carrot offers the opportunity to do meaningful work in service of a deeply human mission.
Highlights include:
- A mission-driven company focused on expanding access to fertility and family-forming care globally.
- A high-growth environment where leaders are empowered to shape strategy and drive impact.
- Competitive compensation, equity, and comprehensive benefits.
- Flexible Time Off and a culture that actively encourages employees to recharge.
- Comprehensive parental leave and family-forming benefits.
- A collaborative, inclusive, and values-driven culture.
- The opportunity to work alongside passionate, thoughtful teammates committed to improving healthcare outcomes worldwide.
Compensation 💰
Carrot offers a holistic Total Rewards package designed to support employees in all aspects of life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and more.The starting base salary for this position will range from $125,000- $160,000. Actual compensation may vary depending on confirmed job-related skills, experience, and location (a compensation premium may apply for candidates located within 50 miles of San Francisco, New York City, and Seattle).
Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: securityreporting@get-carrot.com
A Note on AI
At Carrot, we believe AI can help us work smarter, move faster, and create more meaningful experiences for our members, customers, and each other. While not every role requires deep technical AI expertise, we value people who are curious, eager to learn, and excited to thoughtfully incorporate AI into their day-to-day work.
For some roles, AI fluency is a core requirement—and we'll call that out clearly in the qualifications. For everyone else, we're looking for people who embrace new ways of working, use AI responsibly to improve quality and efficiency, and continue to learn as the technology evolves.
Why Carrot?
Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.