Bisnow · Oct 2025
Bisnow profiled Zuma's agentic AI strategy, its hybrid AI+human model, and product lines for leasing, collections, and voice. The article also highlights customer outcomes and CEO Shiv Gettu's comments on the company's direction.
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Public company, workplace, funding, and market signals
Zuma is a Santa Monica-based AI company for multifamily property management. Its platform centers on Kelsey, a human-in-the-loop assistant that handles leasing, collections, move-outs, and inbound voice/text/web interactions for apartment operators.
Primary product
Kelsey, an AI-assisted multifamily property management platform for leasing, collections, and voice automation
Founded
2021
Headquarters
Santa Monica, California, United States
Team size
11-50 employees
Work style
Flexible
Industry
Software Development
Sub-industry
AI-powered property management / multifamily proptech
Offices
6 jobs at Zuma
Business model
Stage
Series A
Total raised
$17.3M
Latest round
Series A · Mar 2024
Latest amount
$10M
Leadership
Co-founder & CEO
Co-founder & Chief Product Officer
Kaitlyn Howell
Head of Success
Tara Sexton
Director of Strategic Accounts & Partnerships
Alan Keller
Vice President of Revenue
Will Conover
Head of Engineering
Ali Moussavi
Customer Success Lead
Product Manager
Investors
Zuma emphasizes customer-first outcomes, bias for simplicity, transparency and written communication, fast iteration, and close support for customers. The company also frames its culture around supporting each other and building with industry expertise.
Work style
Flexible
Compensation
No public salary range was listed in the sourced role. The clearest public compensation signal is significant equity, alongside full-time remote/hybrid/on-site hiring and an emphasis on demanding, high-ownership work.
Benefits
Pricing
Per-unit, per-month subscription with 30-day terms; a full-platform bundle is offered at a discount versus buying modules separately.
Differentiators
Technology
Customers
Competitors
Estimated revenue
USD 1M-$10M (company profile cites about USD 8M)
Estimated monthly visits
8K
Bisnow · Oct 2025
Bisnow profiled Zuma's agentic AI strategy, its hybrid AI+human model, and product lines for leasing, collections, and voice. The article also highlights customer outcomes and CEO Shiv Gettu's comments on the company's direction.
TechCrunch · Nov 2021
TechCrunch covered Zuma's $6.7M seed round led by Andreessen Horowitz, with participation from Y Combinator, Range Ventures, Liquid 2, Day One Ventures, Soma Capital, and individual angels.
Zuma blog
Zuma announced Collections AI, extending Kelsey beyond leasing into rent collection and move-out workflows with automated follow-up, compliance-aware messaging, and analytics.
Zuma blog
Zuma described new rent-collections functionality, the Humans of Multifamily hub, and performance claims such as 100% collection rates for some design partners.
Zuma blog
Zuma highlighted a refreshed website, a Collections AI launch, a real-time rent-collection dashboard, and a 24/7 chatbot.