Public company, workplace, funding, and market signals
Updated Aug 2, 2026
Zūm (Zum Services, Inc.) is a technology-led student-transportation company that provides turnkey school transportation and a connected software/operations platform for school districts. Its stated mission is to modernize the largest mass-transit system in the United States through safer, more transparent, more efficient, and increasingly electric transportation. Official materials report service to more than 4,000 schools, while the company story page reports 6,500 schools as of mid-2026; the discrepancy likely reflects different reporting dates or definitions.
Primary product
Zum Connected Mobility Experience (CMX™): an integrated platform for routing, dispatch, fleet and driver operations, real-time bus/student tracking, parent communications, rider verification, AI arrival-time estimates, and energy management, delivered with managed student-transportation operations and electric-bus/V2G infrastructure.
Founded
2015
Headquarters
Redwood City, California, United States (275 Shoreline Drive).
Team size
200-300 corporate/software employees; more than 3,000 total nationwide employees including drivers and field operations are referenced by a current Chief People Officer profile.
Industry
Transportation technology
Sub-industry
Student transportation, school-bus operations, fleet-management software, and electric mobility/V2G infrastructure
Offices
Business model
Stage
Late-stage venture / growth equity; unicorn
Total raised
$430M
Latest round
Strategic investment / growth equity from TPG’s The Rise Funds · Apr 2026
Latest amount
$100M
Apr 2026 · TPG / The Rise Funds
Strategic investment / growth equity
Apr 2026 · TPG, through The Rise Funds
Jan 2024 · GIC
Oct 2021 · SoftBank Vision Fund 2
Feb 2019 · Spark Capital / BMW i Ventures
Mar 2018
Aug 2017 · Sequoia Capital
Feb 2016
Leadership
Co-founder and Chief Executive Officer
Co-founder and Chief Operating Officer
Co-founder and Chief Technology Officer
Chief Financial Officer
Chief People Officer
JoAnn Covington
General Counsel
Liz Sanchez
Executive Vice President
Sarah Skinner
Vice President, Strategic Partnerships
Joseph Chong
Chief Marketing Officer
Jenny Mayfield
Vice President, Communications
Investors
Mission-driven and growth-oriented, emphasizing safety, reliability, sustainability, operational excellence, ownership, resourcefulness, and improving outcomes for children and working families. Public recruiting materials describe a welcoming, smart, motivated, go-getter culture; these are employer claims rather than independent employee-review findings.
Compensation
Corporate postings publicly describe competitive cash-and-equity compensation; field recruiting describes competitive hourly pay and benefits. A July 2026 Philadelphia report said Zum driver pay starts at $30/hour and bus-monitor pay at $20/hour. No reliable public corporate salary bands or confirmed visa policy were found.
Benefits
Pricing
Not publicly posted. The apparent model is negotiated, multi-year school-district contracts for managed transportation and technology-enabled services; public announcements describe contracts rather than consumer per-ride pricing.
Differentiators
Technology
Customers
Competitors
Estimated revenue
Approximately $300M-$350M annually; Zum reported $333M revenue in 2025, up 35% year over year.
Estimated monthly visits
38.1K
Traffic estimate as of Mar 2025
Zum / PR Newswire · Jul 2026
Zum announced a major Philadelphia investment, facilities, and hiring expansion connected to its new school-bus operations; contemporaneous reporting described Zum receiving part of the district’s five-year, $483M yellow-bus program.
Morningstar / PR Newswire · Jun 2026
Stamford awarded Zum a five-year contract beginning in the 2027-28 school year, using CMX features including live tracking, AI arrival estimates, rider verification, and optimized routing.
Zum / PR Newswire · May 2026
Zum announced 104 electric buses with bidirectional charging for San Francisco, with plans to reach 238 EVs by the 2027-28 school year.
Zum · May 2026
Announced a major district partnership: Philadelphia selected Zum for the 2026–27 school year, covering at least 200 routes across approximately 330 schools.
Zum · Apr 2026
Announced a $100M investment from TPG, bringing total funding to $430M and valuing Zum at $1.7B; TPG’s Steve Ellis joined the board.