Other
Nov 2025Zep reported a 30x usage surge in two weeks that caused outages and latency regressions, then spent six weeks rearchitecting core infrastructure to recover performance.
SourceCompany research
Public company, workplace, funding, and market signals
Overview
Zep Software, Inc. is an AI infrastructure company building a governed Context Lake for AI agents: a memory and context layer that assembles, stores, governs, and retrieves context from chat history, documents, events, and business data.
Primary product
Zep Cloud / Context Lake for AI agents
Founded
2023
Headquarters
San Francisco, California, United States
Team size
1-10
Work style
Flexible
Industry
Artificial Intelligence
Sub-industry
AI agent memory / context engineering infrastructure
Offices
San Francisco, California, United States
Business model
B2B SaaS
Usage-based credits
Managed cloud
Enterprise contracts
Open-source-led distribution
Funding
Stage
Pre-Seed
Total raised
$2.3M
Latest round
Pre-Seed · Mar 2024
Latest amount
$500K
People & investors
Work & culture
High-agency, founder-led, research-driven, and fast-moving, with a collaborative team focus and a San Francisco headquarters emphasis plus remote options outside the Bay Area.
Work style
Flexible
Visa sponsorship
Limited
Compensation
Public engineering roles show $180K-$250K base salary ranges plus roughly 1.0%-1.5% equity; the company also advertises competitive salary and equity packages.
Benefits
Platinum medical insurance
Dental insurance
Vision insurance
401(k) with employer match
Unlimited PTO
Monthly cell phone stipend
Competitive salary
Equity compensation
Product & market
Pricing
Credit-based pricing with a free tier, paid Flex/Flex Plus plans, and custom enterprise pricing.
Differentiators
- —Governed temporal context graphs / Context Lake for agent memory
- —Sub-200ms retrieval latency
- —Provenance-preserving audits and source traceability
- —Attribute-based access control and retention controls
- —BYOK and BYOC enterprise deployment options
- —Open-source Graphiti foundation and SDKs with low-code integration
Technology
Python
Go
Rust
C++
TypeScript
JavaScript
AWS
PyTorch
vLLM
SGLang
Neo4j
FalkorDB
OpenSearch
Docker
Jupyter Notebook
Graphiti
MCP
MinHash/LSH
Customers
Twin Health
Praktika.ai
Thrive AI Health
AGI Inc
Zscaler
Quorum
Samsung
Aurasell
HoneyBook
Competitors
Mem0
Letta (MemGPT)
LangChain / LangGraph memory stacks
Scale & contact
Estimated revenue
$1M-$3.1M (public estimates)
Estimated monthly visits
103.9K
Signals & risks
Other
Jun 2026Zep Community Edition was deprecated and marked no longer supported, with the code moved to a legacy folder and the open-source strategy shifted toward Zep Cloud and Graphiti.
SourceLatest news
Zep blog · Jul 2026
Zep benchmarked NVIDIA’s Nemotron 3 Embed 1B on 5,954 production-faithful recall queries and said it outperformed Zep’s production incumbent and other models across the tested tasks.
Zep blog · Jul 2026
Zep detailed how it preserves source traceability for synthesized memory by linking derived facts back to raw episodes for compliance, debugging, and source-scoped retrieval.
Zep blog · Nov 2025
Zep’s open-source Graphiti project crossed 20,000 GitHub stars and shipped MCP Server 1.0 with broader provider support and updated deployment/configuration options.
Zep blog · Nov 2025
Zep described a 30x traffic spike that broke infrastructure, then explained the six-week rearchitecture that improved latency and throughput dramatically.
Zep blog · Aug 2025
Zep launched v3 of its SDKs and API terminology, emphasizing context engineering, summarized context retrieval, and a modernized developer experience.
Jobs and careers at Zep AI
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