Layoff
Nov 2022Eliminated approximately 140 hourly positions, about 7% of the workforce, citing a challenging economy and reduced platform loan volume.
SourceCompany research
Public company, workplace, funding, and market signals
Updated Aug 5, 2026
Overview
Upstart Holdings, Inc. is a publicly traded financial-technology company operating an AI lending marketplace. It connects consumers with 100+ banks and credit unions whose lending decisions use Upstart’s AI models and cloud applications; Upstart generally earns platform, referral, and servicing fees rather than acting as the lender. The platform has facilitated more than $57 billion in originations and serves more than 4 million customers (company-reported, 2026).
Primary product
Upstart AI lending marketplace for personal loans, auto loans, home-equity lines of credit, and newer revolving/small-dollar credit products.
Founded
2012
Headquarters
San Mateo, California, United States (company materials in August 2026 also describe the company as based in Burlingame, California).
Team size
1,000–2,000
Work style
Remote
Industry
Financial services / financial technology
Sub-industry
AI-enabled consumer lending marketplace
Offices
San Mateo, California
Columbus, Ohio
Austin, Texas
New York, New York
Business model
B2B2C lending marketplace
Platform fees from lending partners
Referral fees
Servicing fees
Consumer loan marketplace
Capital-market and loan-funding partnerships
Funding
Stage
Public company; IPO completed in 2020
Total raised
$642.2M
Latest round
Post-IPO debt · Nov 2024
Nov 2024
Dec 2020 · Public investors
People & investors
Leadership
Co-founder and Chief Executive Officer (effective May 1, 2026); previously CTO
Co-founder and Executive Chairman; previously CEO
Anna Counselman
Co-founder
Sanjay Datta
President and Chief Capital Officer
Andrea Blankmeyer
Chief Financial Officer
Grant Schneider
Chief Technology Officer
Work & culture
Digital-first and largely remote, with intentional in-person moments, team offsites, onboarding, and company gatherings. The careers site emphasizes trust, curiosity, ownership, accessible leadership, open metrics, meaningful work, and financial inclusion.
Work style
Remote
Compensation
Public materials signal competitive base pay, bonuses, equity from the first day or annual equity grants, and a broad financial-benefits package. Specific salary bands and sponsorship terms vary by role and were not established here.
Benefits
Medical, dental, and vision insurance
401(k) with 2:1 matching
Employee stock purchase plan
Equity grants / annual equity
Paid parental leave
Fertility and family-care benefits
Flexible paid time off and holidays
Wellness and personal-development stipends
Home-office and productivity allowance
Learning and development programs
Income-protection coverage
Financial planning support
Team events and employee resource groups
Product & market
Pricing
Borrowers typically receive loan offers with lender-set interest rates and fees; Upstart monetizes partner transactions through platform, referral, and servicing fees. Exact consumer pricing is individualized by loan, lender, and credit profile.
Differentiators
- —AI underwriting using 2,500+ variables and a large repayment-event dataset
- —Potentially broader approval and lower rates than conventional FICO-only underwriting
- —More than 90% of loans fully automated
- —Multi-product marketplace spanning unsecured and secured credit
- —Distribution to 100+ banks and credit unions
- —Digital-first borrower experience
- —Quarterly fairness testing and responsible-AI positioning
Technology
Scale & contact
Estimated revenue
Approximately $1.0B–$1.5B annual revenue; company guidance for FY2026 is approximately $1.4B.
Signals & risks
Layoff
Jan 2023Implemented a reorganization reducing the workforce by approximately 20%, or 365 employees, amid funding constraints; suspended development of the small-business loan product.
SourceLayoff
Sep 2024Additional initiatives reduced the workforce by approximately 10% during the nine months ended September 30, 2024.
Latest news
PYMNTS · Aug 2026
Covered Q2 performance, the planned Upstart Bank launch, and the company’s shift toward a broader consumer relationship.
Upstart Investor Relations · Aug 2026
Reported Q2 2026 results, 50% year-over-year originations growth, return to GAAP profitability, and reiterated approximately $1.4B FY2026 revenue guidance.
MarketWatch / Morningstar · Aug 2026
Reported $365M Q2 revenue, AI model improvements, stronger personal lending, and continued home and auto expansion.
Upstart Investor Relations · Jul 2026
Announced that Castlelake-managed funds may purchase up to $4B of consumer loans over as long as 24 months.
Open Positions
99 jobs at Upstart
Applied Scientist
Remote
Machine Learning Department
United States | Remote
1d ago
Remote
Full-time