unitQ / PR Newswire · May 2026
unitQ introduced the Epic Awards to recognize products highly rated by users.
Company research
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
Overview
unitQ is an AI quality-intelligence platform that unifies customer feedback from 100+ sources into one real-time system so product, engineering, CX, and leadership teams can detect issues, benchmark quality, and act on customer signals faster.
Primary product
AI quality-intelligence / customer feedback analytics platform
Founded
2018
Headquarters
San Francisco, California, United States
Team size
40-50 employees
Work style
Flexible
Industry
Software Development
Sub-industry
AI-powered customer feedback analytics / Voice of the Customer SaaS
Offices
San Francisco, California, United States
Burlingame, California, United States
Business model
B2B SaaS
Enterprise software
Sales-led subscription
Funding
Stage
Venture-backed
Total raised
$41M
Latest round
Strategic investment / venture round · Jun 2024
Strategic investment / venture round
Jun 2024 · Zendesk Ventures
Sep 2021 · Accel
Mar 2020 · Gradient Ventures
Dec 2017
People & investors
Leadership
Founder & CEO
Founder & CTO
Chief Revenue Officer
VP of Customer Success
VP of Marketing
Work & culture
Customer-first, quality-obsessed, collaborative, diverse/inclusive, and fast-moving; the company emphasizes integrity, accountability, ownership, and a remote-friendly / hybrid team culture.
Work style
Flexible
Compensation
Public postings describe competitive compensation packages plus stock options and broad benefits; no public salary bands were found.
Benefits
Unlimited PTO
Competitive compensation
Stock options
Health insurance
Dental insurance
Vision insurance
Wellness programs / stipend
401(k)
Life insurance
FSA / dependent care FSA
Equinox gym membership or wellness stipend
Internet/cell/equipment reimbursement
Product & market
Pricing
Custom quote / demo-led enterprise pricing; no public self-serve pricing found.
Differentiators
- —Six integrated product modules in one platform (monitorQ, metricQ, competeQ, supportQ, interviewQ, socialQ)
- —100+ customer-feedback channels unified into a single real-time source of truth
- —Real-time issue detection, categorization, and root-cause analysis
- —Competitive intelligence from public competitor feedback
- —AI-moderated customer interviews and social listening in the same platform
- —Citation-backed AI assistant / agentQ for customer insights
Technology
Python
Java
Spring Boot
Hibernate
Kubernetes
Docker
SQL
AWS
GCP
LangChain
LangGraph
RAG
Git
CircleCI
Terraform
OpenAI
Microservices
Jira
Zendesk
Salesforce
Customers
PayPal
Pinterest
Adobe
Bumble
Zendesk
Udemy
DailyPay
Lime
AllTrails
StyleSeat
Competitors
Chattermill
Enterpret
Medallia
Qualtrics
Dovetail
Sprig
Pendo
Zendesk
Survicate
CustomerGauge
Scale & contact
Estimated revenue
$1M-$10M
Estimated monthly visits
8.8K
Traffic estimate as of Jun 2026
Latest news
unitQ / PR Newswire · Apr 2026
unitQ announced a refreshed platform positioning that connects CX metrics to business outcomes.
unitQ / PR Newswire · Feb 2026
unitQ reported that broken-basics complaints outnumber feature requests by 6:1 in the analyzed app feedback.
unitQ / PR Newswire · Oct 2025
unitQ said app quality issues rose 2.8% after iOS 26 launched.
unitQ / PR Newswire · Oct 2025
Lime selected unitQ for its global voice-of-the-customer strategy.
Jobs and careers at unitQ
6 jobs at unitQ
Customer Engagement Analyst
Hybrid
Bay Area
3mo ago
Hybrid
Full-time
Staff Java Engineer
On-site
San Francisco, CA
1y ago
On-site
Full-time
Product Manager
On-site
San Francisco, CA
1y ago
On-site
Full-time
AI Software Engineer
On-site
San Francisco, CA
1y ago
On-site
Full-time
Account Executive
Remote
New York, NY
4y ago
Remote
Full-time
Customer Support Specialist
On-site
San Francisco, CA
4y ago
On-site
Full-time