CloudCruise · Sep 2025
Case study showing production use of Trapeze with 5,000+ daily calls, 99.9%+ session availability, and automated recovery from EHR downtime incidents.
Company research
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
Overview
Trapeze is a Y Combinator Spring 2025 healthcare AI startup building an enterprise-grade AI call center for patient scheduling, inquiries, and triage—initially focused on ophthalmology and optometry—using voice agents, EHR/PMS integrations, and multilingual phone/text support. Public signals for hiring, GitHub, X, and explicit work policy are sparse; no public phone number or reliable compensation data was found.
Primary product
Enterprise-grade AI call center for 24/7 patient support
Founded
2025
Headquarters
New York City, New York, United States
Team size
11-50
Industry
Hospitals and Health Care
Sub-industry
AI call center for healthcare
Offices
New York City, NY
Business model
B2B SaaS
Enterprise software
Funding
Stage
Pre-seed
Total raised
$500K
Latest round
Pre-seed · Jul 2025
Latest amount
$500K
Jul 2025 · Y Combinator
People & investors
Work & culture
Customer-obsessed and product-focused; public materials emphasize a 10-star customer experience, fast iteration, and 24/7 partner success support.
Product & market
Pricing
Quote-based enterprise SaaS; public pricing information is inconsistent and not reliable.
Differentiators
- —24/7 AI call center for patient support
- —Specialty-trained for healthcare workflows
- —Multilingual phone and text support
- —Zero-lift integrations with existing EHR/PMS/telephony systems
- —Auto-resolves a large share of inbound calls
- —Claims 7x faster average handle time
- —Focused first on ophthalmology and optometry
Technology
Conversational AI
Voice AI
EHR integrations
PMS integrations
Telephony integrations
HIPAA-compliant infrastructure
Multilingual support
Omnichannel phone/text support
Customers
Ophthalmology practices
Optometry practices
Healthcare providers
Competitors
Assort Health
Syllable
Orbita
Ocuco
RevolutionEHR
Barti
Scale & contact
Estimated revenue
Approximately $220K ARR (estimate)
Estimated monthly visits
335
Latest news
Luminary Labs · Jul 2025
Interview with Betty Chang describing Trapeze as a Y Combinator-backed healthcare AI startup and discussing its customer traction and mission.
Y Combinator on LinkedIn · Jun 2025
Launch post reiterating Trapeze’s product, traction, and founder backgrounds, and pointing to founders@trapezehealth.com.
Y Combinator · Jun 2025
YC launch describing Trapeze’s AI scheduling agents, patient scheduling over the phone, the team’s background, and early traction.
Startup Intros · Jun 2025
Funding-round listing that records a $500K seed/pre-seed raise and names the listed investors.
Jobs and careers at Trapeze
0 jobs at Trapeze
No open positions
Check back later for new openings