NPR · May 2023
Profiles Tiffani Ashley Bell and The Human Utility, noting the organization has helped thousands of people and linking its work to Detroit water shutoffs and water affordability.
The Human Utility seeks to eliminate water service disconnections for…
Public company, workplace, funding, and market signals
The Human Utility is a Y Combinator-backed nonprofit that helps households avoid water shutoffs by matching donors to families and paying utility bills directly. It began as the Detroit Water Project in 2014 and has since expanded its assistance and advocacy work around water affordability and policy.
Primary product
Emergency water bill assistance platform that matches donors with households in need and pays public water utilities directly
Founded
2014
Headquarters
Oakland, California, United States
Team size
1-10
Industry
Public Policy Offices
Sub-industry
Water affordability / utility bill assistance nonprofit
Offices
0 jobs at The Human Utility
Check back later for new openings
Business model
Stage
Seed / Y Combinator-backed nonprofit
Total raised
$245K
Latest round
Seed · Jul 2015
Latest amount
$125K
Founders
Kristy Tillman
Co-founder
Investors
Mission-driven, transparency-focused nonprofit centered on water dignity, community building, and equitable access to an essential service.
Compensation
No public job-level salary bands were found. Public nonprofit filings show executive compensation disclosures on Form 990, but not company-wide compensation ranges.
Pricing
Donations and recurring contributions; donation amounts start at $5 on the website
Differentiators
Technology
Customers
Competitors
Estimated revenue
Low six figures (about $199K in 2024; $335K in 2023 per public nonprofit filings)
Estimated monthly visits
4.5K
NPR · May 2023
Profiles Tiffani Ashley Bell and The Human Utility, noting the organization has helped thousands of people and linking its work to Detroit water shutoffs and water affordability.
The Human Utility Blog · Mar 2020
Company commentary on the temporary Michigan shutoff moratorium, the limits of emergency relief, and the need for longer-term water affordability policy.
Fast Company · Apr 2017
Explains the Human Utility's matching model and the cofounders' efforts to build a direct-payment solution for water bill assistance.
TechCrunch · Mar 2015
Early TechCrunch coverage of the launch and mechanics of the project, highlighting donor matching and direct utility payment flow.
Reuters · Jul 2014
Early Reuters coverage of the original Detroit Water Project, explaining the donor-to-utility payment model and the context of Detroit shutoffs.