LinkedIn · Jul 2026
Joseph Lee announced Syncly's availability in Anthropic's Claude Connector Directory and said nearly half of customers already find Syncly through AI search.
AI to auto-analyze all your customer communications
Company research
Public company, workplace, funding, and market signals
Overview
Syncly is a San Francisco-based, YC W23 company building an AI-native customer intelligence platform that now centers on video social listening, content-based creator discovery, and voice-of-customer analytics for fast-moving brands.
Primary product
AI-native social intelligence platform for video social listening, creator discovery, and customer feedback intelligence
Founded
2022
Headquarters
San Francisco, California, United States
Team size
10-20
Industry
Software Development
Sub-industry
AI customer intelligence / video social listening
Offices
San Francisco, California, United States
Boston, Massachusetts, United States
Business model
SaaS
subscription
demo-led enterprise sales
freemium trial
Funding
Stage
Seed
Total raised
$3.3M
Latest round
Seed · Nov 2023
Latest amount
$3.3M
People & investors
Leadership
Co-Founder & CEO
Co-Founder & CTO
Head of Growth
Head of Sales and Operations
Founding Member
Founders
Co-Founder
Work & culture
Public materials point to a founder-led, customer-obsessed culture with frequent in-person customer tours, rapid iteration, and a small distributed team split across the US and South Korea.
Product & market
Pricing
Free trial / self-serve tier for creator discovery, with paid monthly plans and custom enterprise pricing; sales-led demo for broader platform access.
Differentiators
- —Analyzes every frame, word, and sound in video content
- —Finds creators by what they actually say and show, not just profile metadata
- —Natural-language search with no Boolean needed
- —Unified platform spanning social listening, creator discovery, and VOC
- —MCP connector for Claude, ChatGPT, and other AI tools
- —Claims faster setup and broader coverage than legacy social listening tools
- —Tracks multilingual and video-first social signals that text-only tools miss
Technology
Model Context Protocol (MCP)
Claude
ChatGPT
n8n
Google Sheets
Notion
Slack
Discord
Intercom
Zendesk
Front
Gong
Salesforce
AI vision
speech-to-text
natural-language querying
Customers
Neuro
LG Electronics
Rhode
Rare Beauty
Glossier
Nansen
Belong
Kosas
Competitors
Brandwatch
Sprout Social
Meltwater
Talkwalker
UnitQ
Cultivate
Operative Intelligence
Fulcrum SaaS
Scale & contact
Estimated revenue
~$1.1M-$2.1M ARR estimated (sources vary)
Estimated monthly visits
32.5K
Traffic estimate as of May 2026
Latest news
LinkedIn · Apr 2026
Syncly launched Creator Discovery, positioning it as content-first creator search that finds creators by what is inside their videos rather than only profile metadata.
Syncly blog · Nov 2024
Customer stories highlighted usage at Nansen and Belong and showed the company emphasizing in-person feedback loops and product roadmap refinement.
Syncly blog · Oct 2024
The company described a founder-led customer tour, stressing customer trust, direct meetings, and rapid product iteration.
Syncly blog · Mar 2024
Syncly introduced dynamic sentiment analysis to detect urgent feedback and at-risk customers earlier across communication channels.
Jobs and careers at Syncly
0 jobs at Syncly
No open positions
Check back later for new openings