Symphony

Voice AI sims for next-gen employee training

getsymphony.co

HQ: New York, NY, USA

1-10

B2B

Company research

Public company, workplace, funding, and market signals

Updated Jul 29, 2026

Overview

Symphony is an early-stage, New York-based AI platform for insurance operations. Its current product focuses on voice/roleplay training, real-time copilot support, and workflow automation for frontline claims and other customer-facing insurance teams.

Primary product

AI-powered insurance operations platform with voice AI training simulations, real-time copilot assistance, and workflow automation

Founded

2024

Headquarters

New York, New York, United States

Team size

1-10

Industry

Software Development

Sub-industry

Insurtech / AI insurance operations software

Offices

New York, New York, United States

Business model

B2B SaaS

enterprise software

Funding

Stage

pre-seed/seed

Total raised

$500K

Latest round

Pre-Seed/Seed · Dec 2024

Latest amount

$500K

Pre-Seed/Seed

Dec 2024 · Y Combinator

$500K

People & investors

Leadership

Murtaza Ali

Co-founder & CEO

Shobhit Srivastava

Co-Founder & CTO

Mitchell R. Anderson Jr.

Founding GTM Lead

Investors

Work & culture

Mission-driven and insurance-first, with a strong emphasis on speed, customization, and helping frontline insurance workers improve through AI while keeping humans in the loop.

Compensation

No public salary band or benefit package was posted. The careers page shows a full-time, onsite Founding Senior Software Engineer role in New York, which suggests early-stage, hands-on hiring but not disclosed compensation details.

Product & market

Pricing

Not publicly disclosed; appears to be sales-led enterprise software with demos and contact-sales flow.

Differentiators

—Insurance-first product built specifically for insurance workflows
—High-fidelity voice/video/text roleplay simulations for training
—Real-time AI copilot for live guidance during calls and decisions
—Workflow automation for facts-of-loss capture and next-step routing
—No-code scenario builder that does not require engineering support
—White-label and custom-model deployment with customer data isolation

Technology

Python

Flask

React

Next.js

Node.js

WebRTC

WebSockets

relational databases

streaming media pipelines

Customers

P&C carriers

auto insurers

TPAs

claims adjusters

frontline insurance teams

Scale & contact

Estimated revenue

≈$330K ARR (GetLatka estimate, 2025)

Estimated monthly visits

1.3K

Traffic estimate as of Jul 2026

Latest news

Symphony is heading to Insurance Innovators USA in Music City

Symphony LinkedIn · May 2026

Company post announcing an Insurance Innovators USA presence and describing Symphony's automation of claims operations for carriers and TPAs.

10 minutes with… Murtaza Ali, Co-Founder & CEO, Symphony

I Love Claims · Apr 2026

Interview covering Symphony's views on LLMs in insurance, workforce transformation, and the push toward faster, more accurate claims operations.

ClaimsTech – The Pitch 2025: Symphony – voice AI and the future of adjuster training

I Love Claims · Aug 2025

Profiles Symphony's voice AI simulations for adjuster training, its no-code scenario builder, and early live use cases with insurers.

Putting Humanity in the Loop — How Symphony AI Is Redefining Insurance Claims Training

The Leadership in Insurance Podcast / Acast · Jul 2025

Podcast interview with Murtaza Ali on using voice AI to address insurance industry talent gaps, simulate real-world claim calls, and augment human adjusters rather than replace them.

Jobs and careers at Symphony

19 jobs at Symphony

Campaign Marketing Specialist

On-site

Marketing

Belfast; Belfast, Northern Ireland, United Kingdom

3d ago

On-site

Full-time