The Next Web · Apr 2026
Covers Solidroad’s $25M Series A led by Hedosophia, the company’s omnichannel QA approach, and its customer base including Ryanair, Crypto.com, and OURA.
AI agents for CX teams, starting with training and QA.
Company research
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
Overview
Solidroad is an AI-native quality assurance and training platform for enterprise CX teams. It reviews 100% of human and AI customer interactions across phone, live chat, video, and email, then turns scoring findings into personalized coaching and training simulations.
Primary product
AI-native QA and training platform for customer support / CX teams
Founded
2023
Headquarters
San Francisco, California, United States
Team size
20-30
Work style
Onsite
Industry
Software Development
Sub-industry
AI-powered customer support QA, coaching, and training software
Offices
55 Francisco St, San Francisco, CA 94133, United States (HQ)
1111B South Governors Avenue, #6159, Dover, DE 19904, United States
22 Baggot Street Lower, Dublin, County Dublin D02 AV63, Ireland
Dublin, Ireland
Business model
B2B SaaS
Enterprise software
Sales-led custom contracts
Funding
Stage
Series A
Total raised
$33.3M
Latest round
Series A · Apr 2026
Latest amount
$25M
Apr 2026 · Hedosophia
Jun 2025 · First Round Capital
Dec 2024 · Y Combinator
Jul 2024 · Dan Kiely / Irish angel syndicate
Sep 2023
People & investors
Leadership
Co-Founder & CEO
Co-Founder & CTO
Head of Marketing
Head of GTM
Head of Support
Work & culture
Small, focused, in-person team with a mature, supportive, and fun culture. Public job posts emphasize five days a week in the San Francisco and Dublin offices, close collaboration, and team activities like padel, cold plunges, and karaoke.
Work style
Onsite
Visa sponsorship
Limited
Compensation
Public job postings show Senior Software Engineer compensation at $200K-$275K plus equity, and Account Executive compensation at $220K-$250K OTE plus equity and commission. Public H-1B filing history suggests limited sponsorship activity, but no formal sponsorship policy is published.
Benefits
Paid vacation
Health insurance
Dental insurance
Vision insurance
Equity
Product & market
Pricing
Custom enterprise pricing; sales-led demo/quote model
Differentiators
- —Scores 100% of conversations instead of manual sampling
- —Automatically converts QA findings into personalized training simulations
- —Covers human and AI agents across chat, email, phone, and video
- —Vendor-independent AI agent monitoring
- —Weeks-to-value implementation focus
Technology
React
OpenAI
Zendesk
Intercom
HubSpot
Salesforce
ActiveCampaign
GitHub
Shippable
LinkedIn
Box
Customers
Ryanair
OURA
Crypto.com
ActiveCampaign
Faire
PartnerHero
Tech Mahindra
Three Mobile
Competitors
Observe.AI
Klaus / Zendesk QA
MaestroQA / Rippit
Scorebuddy
EvaluAgent
Playvox
Level AI
NICE CXone
Convin
Reddy
Scale & contact
Estimated revenue
≈$1M-$12M (third-party estimates vary; sources cluster around ~$1M-$7.1M, with one higher estimate around $12M)
Estimated monthly visits
50K
Traffic estimate as of Jul 2026
Latest news
FinSMEs · Apr 2026
Reports the $25M Series A led by Hedosophia with participation from First Round Capital, Y Combinator, and Sony Innovation Fund, and notes the company’s AI QA/training platform.
Tech Funding News · Apr 2026
Explains the Series A, total funding of about $33M, and the company’s focus on evaluating every customer interaction and expanding across San Francisco and Dublin.
Silicon Republic · Jun 2025
Covers the $6.5M seed round led by First Round Capital with Y Combinator participation and says the round brought total raise to about $8M at the time.
Tech.eu · Jul 2024
Reports the earlier $1.2M round led by Irish angel investors and describes Solidroad as a flight-simulator-like training platform for customer-facing teams.
Jobs and careers at Solidroad
7 jobs at Solidroad
Business Development Representative
On-site
GTM
San Francisco; San Francisco, California, United States
1mo ago
On-site
Full-time
Staff Software Engineer
On-site
Product
San Francisco
8mo ago
On-site
Full-time
Staff Product Engineer
On-site
Product
Dublin
8mo ago
On-site
Full-time
Senior Product Engineer
On-site
Product
Dublin
8mo ago
On-site
Full-time
Senior Product Designer
On-site
Product
San Francisco
1y ago
On-site
Full-time
Account Executive
On-site
GTM
San Francisco
1y ago
On-site
Full-time
Senior Software Engineer
On-site
Product
San Francisco
1y ago
On-site
Full-time