Promise / City of Baltimore · Apr 2026
Baltimore launched a property-tax payment-plan program powered by Promise.
Better payment systems for governments and the communities they serve.
Public company, workplace, funding, and market signals
Updated Aug 2, 2026
Promise Network Inc. (Promise/PromisePay) is a private govtech and financial-services software company founded in 2017. It partners with government agencies and utilities to modernize payment, debt-repayment, income-verification, benefits-distribution, and program-audit workflows. The company has evolved from its original bail-reform product into an AI-enabled public-sector platform.
Primary product
Promise’s primary product is a configurable, mobile-first government and utility payments platform. PromisePay provides interest-free payment plans, digital payment collection, automated outreach, reconciliation, and audit trails; adjacent products include PromiseBenefits, PromiseVerified, and PromiseAudit.
Founded
2017
Headquarters
Oakland, California, United States
Team size
Approximately 80–90 employees (public LinkedIn/company-profile estimate; not independently reported by the company)
Work style
Hybrid
15 jobs at Promise
Industry
Software development / financial technology
Sub-industry
Government technology (govtech), public-sector payments, utility billing, benefits administration, and AI-enabled program operations
Offices
Business model
Stage
Series B; privately held
Total raised
$51M
Latest round
Series B · Feb 2022
Latest amount
$25M
Feb 2022 · The General Partnership
Feb 2021 · Kapor Capital and XYZ
Mar 2018 · First Round Capital
Jan 2018
Pre-Seed / Accelerator participation (YC)
Y Combinator (accelerator)
Leadership
Co-Founder and Chief Executive Officer
Co-Founder and Chief Legal Officer
Chief Technology Officer
Chief Financial Officer
Chief Operating Officer
Head of Utilities / Head of Public Sector
Chief of Staff / AI Product Lead
John Blessing
Chief Information Security Officer
Investors
Promise describes its culture through “Outcomes above all else,” “Move fast, learn faster,” and “One team, one future.” It emphasizes mission-driven work, practical solutions, data-informed decisions, empathy, security, and improving public systems. Public hiring material describes a hybrid, fast-moving environment.
Work style
Hybrid
Compensation
Public hiring materials indicate stock options and benefits but do not provide a reliable company-wide salary band. Individual job listings should be checked for role-specific compensation; visa sponsorship was not publicly confirmed.
Benefits
Pricing
Enterprise pricing paid by government agencies and utilities, typically through subscription and/or transaction fees; public consumer-facing Promise plans are generally interest-free. No public standard price card was found.
Differentiators
Technology
Customers
Competitors
Estimated revenue
Approximately $20 million actual revenue in 2023; Forbes reported management projections of approximately $100 million for 2025. A defensible public-signal range is $20M–$100M annual revenue, with the upper end being a projection rather than audited results.
Promise / City of Baltimore · Apr 2026
Baltimore launched a property-tax payment-plan program powered by Promise.
Promise engineering blog · Apr 2026
Promise described a hybrid LLM and deterministic-logic agent that accelerated approvals for nearly 14,000 applicants and represented about $3.3 million in benefits during its first month.
New Jersey Department of Health / Promise · Feb 2026
A pilot administered by Promise was launched for 1,250 New Jersey WIC families, providing one-time utility grants funded by the American Water Charitable Foundation.
Promise · Feb 2026
Promise highlighted Washington and Mississippi public-sector programs recognized in the 50 States, 50 Breakthroughs showcase and reported reaching more than 5 million households across 20-plus states.
Forbes · Aug 2024
Forbes profiled Promise’s growth, reported a $520 million valuation, approximately $51 million in equity funding, $20 million in 2023 revenue, and projected revenue of $100 million in 2025.