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Prepared

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Prepared

AI-powered 911 dispatch technology.

prepared911.com
HQ: New York, NY, USA
Public Safety

Company research

Public company, workplace, funding, and market signals

Updated Jul 30, 2026

Overview

Prepared built an AI-powered emergency communications platform for 911/public safety agencies; as of 2026 it presents itself as part of Axon 911, with products spanning call-taking, dispatch, triage, translation, and QA.

Primary product

Prepared / Axon 911 assistive AI platform for emergency response

Founded

2019

Headquarters

New York, New York, United States

Team size

51-200

Work style

Remote

Industry

Public Safety

Sub-industry

911 / emergency communications software

Offices

575 Lexington Ave, New York, NY 10022
127 Wall St Room 206, New Haven, CT 06511

Business model

B2B SaaS
enterprise software
public sector software

Funding

Stage

Series C

Total raised

$151.4M

Latest round

Series C · May 2025

Latest amount

$80M

Series C

May 2025 · General Catalyst

$80M

Series B

Sep 2024 · Andreessen Horowitz

$27M

Series A

Nov 2023 · Andreessen Horowitz

$16M

Seed

Apr 2022 · First Round Capital

$9.8M

Pre-Seed

Dec 2020 · M13 Ventures

$1.8M

People & investors

Leadership

Michael Chime

CEO, Axon 911; Co-Founder & CEO, Prepared

Dylan Gleicher

Co-Founder, Prepared

Neal Soni

CPO, Axon 911; Co-Founder, Prepared

Miranda Lee

Chief of Staff, Prepared

Investors

8VC
Andreessen Horowitz
First Round Capital
General Catalyst
Gradient Ventures
Industry angels
M13
NewView Capital
Radical Ventures
Risk and Return

Work & culture

Remote-first, mission-driven, customer-obsessed, and high-ownership; the company emphasizes building with public safety professionals and focusing on real-world impact.

Work style

Remote

Compensation

A public Senior/Staff Backend Software Engineer posting listed $180,000-$210,000 base pay plus equity; the company also advertises unlimited PTO and standard benefits.

Benefits

Medical, Dental, and Vision Benefits
401k + free financial advisors with Betterment
Unlimited Time Off + 15 observed holidays
12 weeks of paid parental leave
Monthly cell phone stipend
WeWork membership for all employees
Annual company offsite
$500 work-from-home budget
AI tools like ChatGPT + NotionAI

Product & market

Pricing

Quote-based, sales-led enterprise contracts / demo-led

Differentiators

  • —AI intelligence layer across the full 911 lifecycle
  • —Single-screen workflow for call-taking, dispatch, QA, and triage
  • —Real-time transcription, translation, and live video/photo sharing
  • —Designed to layer onto existing systems without rip-and-replace
  • —Claims faster call processing and full QA coverage

Technology

Ruby on Rails
Golang
React
TypeScript
AWS
Kubernetes
Terraform
Redis
Prometheus
Grafana
Jenkins
GitHub
HubSpot

Customers

911 agencies
PSAPs / emergency communication centers
public safety agencies
City of Baltimore 911 Call and Dispatch Center
CentralSquare customers
Tulsa County Sheriff’s Office
Hillsborough County Sheriff's Office
Delaware County 911

Competitors

RapidSOS
Citizen
WireX
legacy NG911/CAD vendors

Scale & contact

Estimated revenue

USD 1M-$10M (public estimate)

Estimated monthly visits

11.3K

talent@prepared911.com+1 912-996-4969

Signals & risks

Acquisition
Sep 2025

Axon announced a definitive agreement to acquire Prepared; the company now presents itself as part of Axon 911.

Source

Latest news

Axon to acquire AI-powered 911 communications company Prepared, strengthening the public safety ecosystem from call to closure

Prepared blog · Sep 2025

Axon announced a definitive agreement to acquire Prepared and fold its emergency communications AI into Axon 911.

Prepared lands $80M Series C, led by General Catalyst, to bring AI to emergency response nationwide

Prepared blog · May 2025

Prepared raised $80M in Series C funding led by General Catalyst, with participation from a16z, First Round Capital, and Radical Ventures.

City of Baltimore 911 Call and Dispatch Center Selects Prepared AI Platform to Optimize 911 Emergency Response

Business Wire · Jan 2025

Baltimore selected Prepared for its 911 center; the release highlights QA coverage expansion, translation, and call-processing improvements.

Announcing Prepared's $27 million Series B

Prepared blog · Sep 2024

Prepared announced a $27M Series B led by Andreessen Horowitz, with participation from First Round Capital, M13, and NewView Capital.

CentralSquare Partners with Prepared 911 to Bring Clarity to Emergency Response

Business Wire · Jun 2024

CentralSquare became a verified reseller of Prepared 911, expanding access to the platform for public safety customers.

AboutAxon acquisition announcementBlogCareersContactGitHub orgHomepageLinkedIn company pageNewsSeries C announcement
SourcesHomepageAbout PreparedContactCareersPrepared blog / resourcesPrepared newsSeed fundraise announcementSeries A announcementSeries B announcementSeries C announcementAxon acquisition announcementLinkedIn company pageGitHub organizationBusinessWire Baltimore customer storyBusinessWire CentralSquare partnershipCraft profileTracxn profilePRWeb Series B releaseM13 company article

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