Layoff
Jun 2022Postscript had a reported layoff event in June 2022 that impacted 43 employees, or about 17% of the company.
SourceThe SMS revenue platform for e-commerce merchants
Company research
Public company, workplace, funding, and market signals
Updated Jul 30, 2026
Overview
Shopify-native SMS marketing and sales platform focused on helping ecommerce brands grow revenue via opt-in messaging, automation, compliance tooling, and conversational AI. The company has been fully remote across North America since 2018 and positions SMS as its core channel rather than a broader retention suite.
Primary product
SMS marketing and sales platform for Shopify brands
Founded
2018
Headquarters
Scottsdale, Arizona, United States
Team size
200-300
Work style
Remote
Industry
Software Development
Sub-industry
SMS marketing platform for Shopify ecommerce
Business model
B2B SaaS
subscription software
usage-based messaging
managed services
add-on services
Funding
People & investors
Leadership
Co-Founder & CEO
Co-Founder & President
Co-Founder & CSO
Chief Product Officer
Chief Customer Officer
Chief Revenue Officer
Vice President Marketing
Vice President of Customer Success
Jennifer Raines-Loring
Chief People Officer
Investors
01 Advisors
1984 Ventures
Accomplice
Ali Capital
Andrew Bialecki
Blake Bartlett
Dennis Steele
Drew Leahy
Elephant
Elias Torres
Eric Rea
Expanding Capital
Greylock Partners
Kevin Hale
Larry Fitzgerald
m]x[v Capital
Mathilde Collin
Moiz Ali
OpenView Venture Partners
Paul English
Ramy Adeeb
TJ Mahoney
Twilio Ventures
Y Combinator
Work & culture
Values-driven and customer-obsessed remote culture built around FEACH: Fearless, 80/20, Animal, Customer-first, and Humility. Public materials emphasize transparency, trust, direct feedback, high ownership, cameras-on Zoom culture, and frequent team off-sites.
Work style
Remote
Compensation
No public salary bands found. Public compensation signals include equity grants, a post-2-year equity purchase window, 100% employer-covered insurance premiums, parental leave, 401(k), Mac equipment, and a wellbeing marketplace.
Benefits
Medical, dental, and vision insurance
100% employer-covered insurance premiums for employees and families
Equity grants
5-year window to purchase equity after 2 years of employment
Flexible PTO
Generous sick time
401(k)
Wellbeing marketplace
Company-provided Mac computers
Parental leave
Regular in-person offsites
Product & market
Pricing
Tiered subscription pricing with a platform fee plus carrier/message fees; public plans include Starter, Growth, Professional, and Enterprise/custom pricing.
Differentiators
- —Shopify-native architecture and deep Shopify data sync
- —SMS-only focus instead of a broad retention suite
- —Strong TCPA/compliance positioning and in-house legal emphasis
- —Onsite Opt-in and other list-growth tools
- —Conversational AI / Shopper assistant
- —Dedicated carrier relationships and deliverability focus
Technology
Shopify
Shopify Plus
Twilio
Kubernetes
AWS EKS
Terraform
GitHub Actions
React
TypeScript
Python
Flask
PostgreSQL
MongoDB
Snowflake
Datadog
HubSpot
Salesforce
Jira
Argo CD
Zapier
Customers
Shopify brands
Brooklinen
Homesick
Native
Spikeball
Kopari
Competitors
Klaviyo
Attentive
Yotpo SMSBump
Sendlane
Omnisend
Recart
TextUs
Scale & contact
Estimated revenue
$60M-$70M
Signals & risks
Latest news
Postscript blog · Jul 2026
Postscript extended its Onsite Opt-in to Shoptin users, positioning the product as a compliant SMS capture method that works alongside checkout email consent.
Postscript blog · Jun 2026
June updates focused on acquisition, testing, and analytics, including stronger control over popup targeting and list-growth measurement.
Postscript blog · Mar 2026
Shipped more Infinity Testing, Content Library tools for Shopper, bulk popup scheduling, RCS improvements, and opt-out reporting enhancements.
PR Newswire · Mar 2026
Announced a Tie integration that expands SMS reach by recognizing opted-in subscribers across devices and sessions, with beta customers reporting higher abandonment SMS automation volume.
Postscript blog · Feb 2026
Added new landing pages (closed beta), richer product context for Shopper, UTM-based popup targeting, advanced discounting, and a Tie integration.
Jobs and careers at Postscript
5 jobs at Postscript
Technical Partnership Manager
Remote
Marketing
Remote; GTM
3d ago
Remote
Full-time
Solutions Engineer
Remote
Sales
Remote; GTM
1mo ago
Remote
Full-time
Director, Email Deliverability
Remote
Messaging Operations & Compliance
Remote; GTM
1mo ago
Remote
Full-time
Senior Customer Onboarding Manager
Remote
Customer Success
Remote
1mo ago
Remote
Full-time
Senior Customer Success Manager
Remote
Customer Success
Remote
4mo ago
Remote
Full-time