Other
Jul 2026Official incident coverage mirrored by IsDown reported a full outbound call outage that was resolved after roughly three hours.
SourceVoice AI Agents for customer engagement, including WhatsApp, SMS &…
Company research
Public company, workplace, funding, and market signals
Overview
Plivo is a profitable, seed-funded CPaaS and voice-AI infrastructure company founded in 2011. It provides programmable voice, SMS, WhatsApp, RCS, SIP trunking, phone numbers, and an AI Agent Platform for global customer engagement.
Primary product
AI Agent Platform plus programmable CPaaS APIs for voice, messaging, WhatsApp/RCS, SIP trunking, and phone numbers
Founded
2011
Headquarters
Austin, Texas, United States
Team size
100+
Work style
Flexible
Industry
Technology, Information and Internet
Sub-industry
Communications Platform as a Service (CPaaS) / voice AI infrastructure
Offices
Austin, Texas, United States
Bengaluru, Karnataka, India
Business model
usage-based API pricing
pay-as-you-go
enterprise contracts
committed-spend / volume-discount plans
B2B SaaS
Funding
Stage
seed-funded and profitable
Total raised
$2M
Latest round
Seed · Dec 2012
Latest amount
$1.8M
People & investors
Leadership
Founder & CEO
Founder & CTO
Head of Product - Voice and Agentic AI Platform
Rajeev Chebolu
VP - Finance & Partnerships
Deep Desai
Director of Engineering
Vyas A
Director of Product
Work & culture
Fast-paced, high-ownership, transparent, and feedback-driven, with a strong tech-first emphasis across a distributed two-country team.
Work style
Flexible
Compensation
Official careers materials describe market-aligned / competitive compensation, but no public salary bands are posted. Third-party salary data suggests Bengaluru software engineer pay is roughly in the ₹2.3M/year total-compensation range, though that estimate is not company-verified.
Benefits
competitive compensation
healthcare and wellness coverage
dynamic work environment
tech-first culture
transparent, feedback-driven culture
Product & market
Pricing
Usage-based pay-as-you-go with enterprise committed-spend / volume-discount plans
Differentiators
- —carrier-grade network and direct connectivity in 190+ countries
- —unified voice, SMS, WhatsApp, RCS, SIP trunking, phone numbers, and AI agents
- —Vibe Agent and Agent Studio for faster no-code / low-code voice agent creation
- —all-inclusive Voice AI pricing
- —latency-focused infrastructure with high-uptime claims
- —migration support and developer-friendly APIs
Technology
Python
Node.js
Java
Go
React
Kubernetes
Docker
PostgreSQL
Redis
WebRTC
Flask
GitHub
Grafana
OpenAI
LiveKit
Pipecat
Customers
Accenture
LogMeIn
Mercado Libre
Ninja Van
UKG
Practo
Wix
Wolters Kluwer
Zomato
Zynga
IBM
Workday
GoDaddy
Amul
Bolna
Competitors
Twilio
Telnyx
Vonage
Sinch
Infobip
MessageBird
Bandwidth
Vapi
Scale & contact
Estimated revenue
≈$86.6M ARR (2024 estimate)
Estimated monthly visits
149.1K
Traffic estimate as of Jun 2026
Signals & risks
Other
Jul 2026Official incident coverage mirrored by IsDown reported intermittent inbound and outbound call failures affecting India, later resolved.
SourceOther
Jun 2026Official incident coverage mirrored by IsDown reported outbound call failures for specific 9180 caller IDs in India, later resolved.
SourceLatest news
Plivo · Jul 2026
Explains Plivo's 2026 voice AI workflow, including Vibe Agent and Agent Studio, and how the platform is positioned for repeatable customer-service calls.
Plivo · Jun 2026
Frames voice AI around operational metrics such as CSAT, FCR, deflection, and latency, and highlights enterprise deployment practices.
Inc Business / YourStory · Jun 2026
Covers Plivo's DevSparks Bengaluru appearance and its positioning as a developer platform for production-grade voice AI.
Plivo · Jun 2026
Describes the shift toward natural-language voice-agent builders and the need for carrier-grade telephony infrastructure.
Plivo · May 2026
Introduces Vibe Agent and Agent Studio as faster no-code layers for creating and testing voice agents.
Jobs and careers at Plivo
0 jobs at Plivo
No open positions
Check back later for new openings