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Pide Directo

Pide Directo logo

Pide Directo

One-stop-shop for restaurants to operate and grow their business.

pidedirecto.mx
HQ: Monterrey, N.L., Mexico
51-200
B2B

Company research

Public company, workplace, funding, and market signals

Overview

Pide Directo is a Mexico-based SaaS platform for restaurant and retail delivery/order orchestration: it centralizes online ordering, last-mile dispatch, and customer/merchant operations. Public sources also show the brand moving under Directo Group after a 2024 fusion with Ambit, while pidedirecto.mx remains the operating site.

Primary product

Restaurant and delivery management SaaS platform

Founded

2020

Headquarters

Roma Norte, Mexico City, Mexico

Team size

30-40

Industry

IT Services and IT Consulting

Sub-industry

Restaurant management and delivery orchestration SaaS

Offices

Monterrey, Mexico
Mexico City, Mexico
San Pedro Garza García, Nuevo León, Mexico
Uruguay

Business model

SaaS subscription
fixed monthly fee
monthly/semestral/annual subscription

Funding

Stage

Seed

Total raised

$11.3M

Latest round

Seed Round · Oct 2021

Latest amount

$5.3M

People & investors

Leadership

Ronni Samir Sulaka

Co-Founder & CEO

Hussein A. Fawzi

Co-Founder

Raquel Martínez de la Vega

Associate Partner

Diana Santana

Sales Lead West

Armando Alvarez

Ops Head

Founders

Anders Steiner

Co-Founder & CTO

Antonio Nacoud

Co-Founder & COO

Investors

Acacia Ventures
Angel Hub
Flexport Ventures
JAM Fund
Kube VC
Leonis Investment
Soma Capital
Y Combinator

Work & culture

Public employee-culture data is limited. A LinkedIn employer snapshot suggests middling-to-positive sentiment, with work-life balance around 3.9/5, culture 3.5/5, career 3.5/5, and compensation 3.2/5.

Compensation

No salary bands were found publicly. The clearest public signal is a LinkedIn employer snapshot showing compensation around 3.2/5 and overall employer rating around 3.1/5.

Product & market

Pricing

Fixed monthly SaaS subscription; public plans are also offered on semestral and annual terms.

Differentiators

  • —All-in-one orchestration for POS, online ordering, delivery management, and loyalty
  • —Multiple last-mile fleet integrations including Rappi, Uber, and Didi
  • —Direct-to-consumer storefronts and branded ordering pages
  • —No commission-style take rate; subscription-based pricing
  • —Cloud-based software that does not require new hardware
  • —Rappi Top Tech Partner certification
  • —Real-time tracking and support from human agents

Technology

AWS
AWS Serverless
React
React Native
Node.js
Express
MongoDB
TypeScript
Java
Redux
Material Design
MERN stack
Slack
Figma
Mixpanel
Miro
Salesforce
Google Sheets

Customers

restaurants
retailers
pharmacies
grocery stores
flower shops
cake shops
CPG brands
local businesses
merchants using last-mile delivery

Scale & contact

Estimated revenue

Under $1M (public LinkedIn company snapshot shows about $500K annual revenue)

Estimated monthly visits

66.2K

Traffic estimate as of Jul 2026

hola@pidedirecto.mx+52 55 1801 9281

Signals & risks

Acquisition
Mar 2024

Pide Directo acquired Habitué, a Uruguayan restaurant software startup, and used the deal to support expansion into Uruguay and Peru.

Source
Other
Mar 2024

Pide Directo and Ambit Technology announced a fusion / unified offering called Ambit One, signaling a broader group structure around restaurant and retail software.

Source

Latest news

Pide Directo is the only company in Latin America certified as a Top Tech Partner by Rappi

LinkedIn · Aug 2024

Company post announcing Rappi Top Tech Partner certification, highlighting the platform’s integrations and technical validation.

Excited to announce our recent acquisition and thrilled to welcome Agustin Rotondaro alongside new investors such as 500 LatAm

LinkedIn · Apr 2024

Announced the acquisition of Habitué and international expansion plans into Uruguay and Peru.

30 promesas 2024: Pidedirecto, la empresa que nació tras una quiebra en la pandemia

Forbes México · Mar 2024

Explains the company’s pandemic-era pivot, its restaurant-ops focus, and its shift toward a broader Directo Group identity.

Así es como Pide Directo y Ambit ayudan a restaurantes y retailers a vencer la batalla contra la pluma y el papel

Forbes México · Mar 2024

Describes the fusion of Pide Directo and Ambit Technology into Ambit One, a broader restaurant and retail operations suite.

PideDirecto bags $5.25M; aims to be ‘Shopify with 30-minute deliveries’

TechCrunch · Oct 2021

Announced an oversubscribed $5.25M seed round led by JAM Fund, with participation from Soma Capital, Acacia Ventures, Kube VC, Flexport Ventures, and Y Combinator.

SourcesOfficial websitePricingTerms and conditionsPrivacy policyDemo requestY Combinator company profileGitHub orgCompany blogLinkedIn company pageTechCrunch funding storyForbes (2024)Forbes (fusion with Ambit)LinkedIn acquisition postLinkedIn Rappi certification post

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