Patientdesk.ai blog · Jul 2026
Claims that 71% of dental billing professionals call real-time insurance verification their top daily challenge and that automated verification can reduce denials and A/R.
Company research
Public company, workplace, funding, and market signals
Overview
Patientdesk.ai is a YC W26, San Francisco-based AI receptionist and booking platform for dental practices. It automates inbound/outbound calls, scheduling, real-time insurance verification, and payment collection, and is reported as live across 60+ clinics.
Primary product
AI booking and front/back-office automation system for dental practices
Founded
2025
Headquarters
San Francisco, California, United States (2261 Market Street, STE 84361)
Team size
1-10 employees
Industry
Software Development
Sub-industry
AI booking / receptionist software for dental practices
Offices
2261 Market Street, STE 84361, San Francisco, CA 94114, United States
Business model
B2B SaaS
subscription
usage-based overage
setup fee / implementation
done-for-you lead generation services
Funding
Stage
Seed
Total raised
$3.8M
Latest round
Seed · Apr 2026
Latest amount
$2.8M
People & investors
Work & culture
Founder-led, YC-backed, and research-oriented, with a globally distributed team and a separate Patientdesk Labs research arm.
Product & market
Pricing
Monthly subscription pricing; public pages show plans starting at $550/month with 1,500 minutes and $0.20/min overage, plus a higher-touch lead-generation + Voice AI package and month-to-month terms.
Differentiators
- —24/7 voice receptionist coverage
- —real-time insurance verification during the live call
- —direct PMS booking into major dental systems
- —outbound lead calling and follow-up automation
- —payment collection and reminder workflows
- —dental-specific workflows instead of generic support scripts
- —research arm (Patientdesk Labs) focused on dental-specific benchmarks and models
Technology
OpenDental
Dentrix
Eaglesoft
CorePractice
Carestack
Dental4Web / D4W
Principle
Praktika
Exact
Dentally
Stripe
TLS 1.2+
AES-256
SOC 2-compliant infrastructure
HIPAA
Business Associate Agreements (BAAs)
real-time insurance verification
clearinghouse integrations
SMS/email appointment workflows
Customers
dental practices
dental clinics
dental groups
DSOs
Infinity Dental
NOA Dental Clinic
Dental Studio at Molonglo
Glenferrie Dental
Competitors
Archy
Carestream Dental
CareStack
generic call centers / front-desk staffing
Scale & contact
Estimated revenue
About $621K-$2.4M annually (StartupHub estimate; reported point estimate around $1.1M)
Estimated monthly visits
20.4K
Traffic estimate as of Jun 2026
Latest news
Patientdesk.ai blog · Jul 2026
States that dental no-shows cost practices roughly $120K-$240K annually and that AI reminders and scheduling can cut missed appointments by up to 45%.
Signalbase · Jul 2026
Reports a $2.8M seed round and notes the company is expanding from dental scheduling into insurance, payments, and full-spectrum care coordination.
Dealroom.co · Apr 2026
Says Patientdesk.ai reached $3.8M total funding and lists investors including YC founders Gustaf Alströmer and James Evans, Neil Maheshwari, e2vc, Treeo VC, TIBAS Ventures, Blast Club, and Eksim Ventures.
EINPresswire · Feb 2026
Press release for the company's $1M pre-seed round and its AI front-desk automation for dental practices.
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