Parloa

Company research

Public company, workplace, funding, and market signals

Updated Aug 5, 2026

Overview

Parloa is a Berlin-founded enterprise AI company that provides an AI Agent Management Platform for customer service and contact centers. Its platform helps enterprises design, deploy, test, scale, optimize, and govern AI agents across voice and digital channels. Public company materials describe more than 400 employees / 500+ Parloans depending on page and date.

Primary product

AI Agent Management Platform (AMP), including AI agents and lifecycle tooling for design, testing, deployment, scaling, optimization, analytics, integrations, and security.

Founded

2018

Headquarters

Berlin, Germany (Schönhauser Allee 9, 10119 Berlin)

Team size

400-500+; the company careers page says 500+, while the January 2026 funding announcement said 380.

Work style

Hybrid

Industry

Software Development / Enterprise Software

Sub-industry

Conversational AI, agentic AI, contact-center automation, customer-experience software

Offices

Berlin, Germany

Munich, Germany

New York, United States

San Francisco, United States

London, United Kingdom

Madrid, Spain

Milan, Italy

Business model

Enterprise SaaS

Usage- or interaction-based AI platform services

Enterprise implementation and professional services

Strategic integrations with CCaaS, CRM, ERP and communications platforms

Funding

Stage

Series D / late-stage venture-backed

Total raised

$562M

Latest round

Series D · Jan 2026

Latest amount

$350M

Series D

Jan 2026 · General Catalyst

$350M

Series C

May 2025 · Durable Capital Partners, Altimeter Capital and General Catalyst

$120M

Series B

Apr 2024 · Altimeter Capital

$66M

Series A

Mar 2023 · EQT Ventures

$21.8M

People & investors

Leadership

Malte Kosub

CEO & Co-Founder

Stefan Ostwald

Chief AI Officer & Co-Founder

Latané Conant

Chief Market Officer / Chief Marketing Officer

Csaba Tamas

Chief Product Officer

Chris Silver

Chief Revenue Officer

Tino Mittelmeier

Chief Financial Officer / Chief Operating Officer

Investors

Altimeter Capital

Durable Capital Partners

La Famiglia VC / General Catalyst

Work & culture

Fast-paced, ownership-oriented and customer-focused, with emphasis on excellence, direct feedback, collaboration, inclusion, and responsible enterprise AI. Employee Resource Groups include Women of Parloa and Pride @ Parloa, plus informal communities such as Foodies and Pets at Parloa. Engineering publicly describes a strong AI-assisted development culture built around guardrails, security, auditability and human review.

Work style

Hybrid

Visa sponsorship

Limited

Compensation

Public job postings provide role-specific ranges rather than a company-wide band; one U.S. governance posting listed $150,000-$170,000 OTE plus equity. Hiring materials also signal competitive compensation and equity. Visa sponsorship appears role- and jurisdiction-dependent; an H-1B sponsorship history is publicly reported for Parloa Inc., but this is not a guarantee for every opening.

Benefits

$1,500 annual training budget

Health and insurance benefits

Mental-health offering

Gym or fitness offerings

Mobility and flexibility support

Equity options are reported in job materials

Flexible working hours

Workation opportunities in some regions

MacBooks and high-end headphones reported in hiring materials

Product & market

Pricing

Not publicly disclosed; the enterprise sales motion appears quote-based and tailored to customer scale, deployment, channels, integrations and usage.

Differentiators

—Full AI-agent lifecycle management in one platform
—Enterprise-grade voice and conversational-AI expertise
—Contact-center and enterprise-system integrations
—Security, compliance and governance focus, including ISO 27001, SOC 2, PCI DSS, HIPAA and DORA claims
—Multichannel and multilingual capabilities, including real-time translation
—Deployment for large regulated and Fortune 200 enterprises
—Agent testing, evaluation, red-teaming and optimization tooling

Technology

Claude Code

Cursor

MCP

OpenAI

PyTorch

Microsoft Azure

Databricks

Azure Data Lake Storage

Delta Lake

Kubernetes

Docker

Redis

MongoDB

Node.js

React

TypeScript

GitHub Actions

GitLab

SAP

Five9

Customers

Allianz

Booking.com

IKEA

HealthEquity

SAP

Sedgwick

Swiss Life

TeamViewer

BarmeniaGothaer

A.T.U Auto-Teile-Unger

Competitors

Sierra

Decagon

PolyAI

ASAPP

Kore.ai

Intercom

ServiceNow

NiCE

Scale & contact

Estimated revenue

$70M-$80M annual revenue estimate from third-party company intelligence; TechCrunch separately reported annual recurring revenue above $50M in December 2025.