Pair Team

Building the safety net of the future

pairteam.com

HQ: San Francisco, CA, USA; Remote

201-500

Healthcare

Company research

Public company, workplace, funding, and market signals

Updated Aug 16, 2026

Overview

Pair Team is a public benefit healthcare company that connects Medicaid and Medicare members to whole-person care through a clinician-led, AI-enabled care model, combining medical, behavioral, and social support with local partnerships.

Primary product

AI-enabled whole-person care platform and care team for Medicaid/Medicare beneficiaries

Founded

2019

Headquarters

San Francisco, California, United States

Team size

150-200

Work style

Remote

Industry

Hospitals and Health Care

Sub-industry

Healthcare care coordination / value-based care / social care navigation

Business model

B2B2C

B2B

healthcare services

SaaS/platform

Funding

Stage

Series A

Total raised

$22.3M

Latest round

Venture Round · Jun 2024

Latest amount

$500K

Acquisition

Jan 2026

Venture Round

Jun 2024

$500K

Series A

Oct 2023 · Next Ventures

$9M

Seed Round

Dec 2021 · NTTV/NTT Venture Capital

$7.3M

People & investors

Leadership

Neil Batlivala

Founder and CEO

Jordan Pascasio

Member, Board of Directors

Brian Jang

Vice President of Operations

Alyssa Gibbons

Director of Operations

Dori Rigby

Regional Operations Director

Kristin Hackett

VP of People

Jeanette Franco

Quality and Compliance Lead

Antanajia K.

Quality and Compliance Lead

Kelden Cayton

Director of Growth

Founders

Cassie Choi

Co-founder

Investors

Create Health Ventures

Newark Venture Partners

Work & culture

Mission-driven public benefit company focused on whole-person care, with remote roles and distributed teams; public posts emphasize building with AI, community partnerships, and open engineering sharing.

Work style

Remote

Compensation

No explicit public compensation bands were found in the sources reviewed.

Product & market

Pricing

Not publicly disclosed; likely contracted healthcare services / platform fees sold to health plans and provider partners.

Differentiators

—Whole-person care model combining clinical, behavioral, and social support
—AI-enabled care coordination and workflows
—Public benefit mission
—Local/community-based partnerships
—Evidence-backed outcomes including reduced ED and inpatient utilization
—Acquisition of Town Square to strengthen community-connected care

Technology

Snowflake

Webflow

Asana

Checkr

Shape Security

Power BI

React

GitHub

Zapier

OpenAI

Retool

Greenhouse

Ruby

Ada

TypeScript

QuickBooks Online

Looker

Nuance

ADP

NetSuite

Customers

Medicaid beneficiaries

Medicare beneficiaries

health plans

community health centers

community-based organizations

safety net organizations

Competitors

Evolent

ArchWell Health

Cityblock Health

Oak Street Health

ShiftMed/MA care-navigation adjacent providers

social care coordination platforms

Scale & contact

Estimated revenue

~$10M-$20M (Exa estimate); annual revenue observed as $14.5M

Estimated monthly visits

310.8K

Traffic estimate as of Jun 2026

Signals & risks

Acquisition

Jan 2026

Acquired Town Square to expand community-connected care for Medicare and Medicaid beneficiaries.

Source

Latest news

Pair Team Accepted into CMS ACCESS Model to Expand AI-Enabled Care for Medicare Beneficiaries

PR Newswire · Apr 2026

Pair Team announced it was accepted as an applicant into the CMS ACCESS Model, highlighting its AI-enabled care model for Medicare beneficiaries.

Big news: Pair Team has been accepted as an applicant to the Centers for Medicare & Medicaid Services ACCESS Model

LinkedIn · Apr 2026

Pair Team said its AI care advocate Flora supports whole-person care and cited peer-reviewed outcomes including lower ED and inpatient utilization.

Pair Team Announces Acquisition of Town Square to Expand Community-Connected Care for Medicare and Medicaid Beneficiaries

PR Newswire · Jan 2026

Pair Team acquired Town Square to strengthen whole-person care and community partnership capabilities; Royal Tuthill joined Pair Team as SVP of Networks.

Pair Team raises $9M Series A to deliver community-based health care to Medicaid populations

Axios · Oct 2023

Series A led by Next Ventures with participation from PTX Capital, Kapor Capital, Kleiner Perkins, and Y Combinator.

Pair Team Raises $9 Million Series A to Expand Access to Health Care Services for Medicaid's Most Vulnerable Patients

PR Newswire · Oct 2023

Major Series A financing led by NEXT VENTURES with participation from multiple funds and angel investor Jay Desai.

About/Team AI product page Careers Careers Engineering blog Engineering handbook GitHub Homepage LinkedIn Substack engineering blog

SourcesPair Team website LinkedIn company page PR Newswire acquisition announcement PR Newswire seed funding Axios Series A coverage

Jobs and careers at Pair Team

20 jobs at Pair Team

Bilingual Referral Coordinator (Remote PST, Spanish Speaking)

Remote

Care Management

Remote, United States; Remote

3d ago

Remote

Full-time