PagerDuty

Real-time visibility into critical apps and services all in one place.

pagerduty.com

HQ: San Francisco, CA, USA

B2B

Company research

Public company, workplace, funding, and market signals

Updated Jul 29, 2026

Overview

PagerDuty is a public AI-first operations platform for incident management, AIOps, and automation that helps teams detect, triage, and resolve critical work faster across engineering, support, and business operations.

Primary product

PagerDuty Operations Cloud (incident management + AI-first operations platform)

Founded

2009

Headquarters

San Francisco, California, United States

Team size

about 1,200

Work style

Hybrid

Industry

Software Development

Sub-industry

Incident management and digital operations management SaaS

Offices

San Francisco, California (HQ)

Atlanta, Georgia

Lisbon, Portugal

London, United Kingdom

Santiago, Chile

Sydney, Australia

Tokyo, Japan

Toronto, Canada

Business model

subscription SaaS

freemium trial

annual contracts

usage-based add-ons

professional services

land-and-expand

Funding

Stage

public company

Total raised

$173.6M

Latest round

Series D · Sep 2018

Latest amount

$90M

Series D

Sep 2018 · T. Rowe Price Associates and Wellington Management

$90M

Series C

Apr 2017 · Accel

$43.8M

Series B

Jul 2014 · Bessemer Venture Partners

$27.2M

Series A

Jan 2013 · Andreessen Horowitz

$10.7M

Seed

Sep 2010

$1.9M

People & investors

Leadership

John DiLullo

Chief Executive Officer

Eric Prengel

Chief Financial Officer

Tim Armandpour

Chief Technology Officer

Katherine Post Calvert

Chief Marketing and Growth Officer

Allison Corley

Chief Customer Officer

Chris Ferro

Chief Legal Officer

João Freitas

Chief AI Officer

Tracie Giles

Senior Vice President, People and Workplaces

Eric Johnson

Chief Information Officer

Todd McNabb

Chief Revenue Officer

Debbie O’Brien

Chief Communications Officer and Vice President Global Impact

Pritesh Parekh

Chief Information Security Officer

Rukmini Reddy

Senior Vice President of Engineering

Lauren Wang

Chief of Staff

David Williams

Senior Vice President of Product

Founders

Alex Solomon

Co-founder

Andrew Miklas

Co-founder

Baskar Puvanathasan

Co-founder

Investors

Accel

Andreessen Horowitz

Baseline Ventures

Bessemer Venture Partners

T. Rowe Price Associates

Wellington Management

WIN Funding

Y Combinator

Work & culture

Customer-centric, flexible, and globally distributed culture with a hybrid work model, strong emphasis on accountability and collaboration, and explicit values around Champion the Customer, Run Together, Ack + Own, Take the Lead, and Bring Yourself.

Work style

Hybrid

Visa sponsorship

Limited

Compensation

PagerDuty signals competitive pay and equity, plus medical coverage from day one, generous PTO, parental leave, wellness days, company-wide holiday closure, paid volunteer time off, and a monthly electronics allowance.

Benefits

competitive pay and equity

medical coverage on day one

generous paid time off

parental leave

wellness days

end-of-year company-wide holiday closure

paid volunteer time off

monthly electronics allowance

laptop provided

Product & market

Pricing

Freemium plus subscription SaaS, with per-user annual tiers and consumption-based add-ons.

Differentiators

—AI-first Operations Cloud
—750+ integrations
—full incident lifecycle coverage from triage to analysis
—built-in AI agents for SRE, documentation, handoffs, and insights
—freemium entry and free trial
—usage-based add-ons with transparent pricing
—enterprise security and compliance features
—cross-functional workflows spanning engineering, support, and business teams

Technology

AWS

Slack

Microsoft Teams

ServiceNow

Jira

Datadog

Zendesk

Salesforce Service Cloud

GitHub

Okta

Ping

OneLogin

Kubernetes

Ansible

AWS SNS

Zoom

ServiceNow CSM

Microsoft 365

Splunk

CloudWatch

Customers

Golden State Warriors

UWM

Arize

Mercy Corps

SIRUM

KTSL

Checkout.com

Twilio

Spotify

AWS

Watch Duty

Anaplan

FOX

Guidewire

Cloudflare

Competitors

Atlassian

ServiceNow

Splunk

Everbridge

BigPanda

Opsgenie

xMatters

Datadog

Resolve Systems

Moogsoft

Scale & contact

Estimated revenue

about $490M-$500M (FY2026 revenue was $492.5M)

Estimated monthly visits

1.5M

Traffic estimate as of Jun 2026

support@pagerduty.com 1-844-800-3889

Signals & risks

Acquisition

Jul 2025

Reuters reported PagerDuty was exploring a potential sale after receiving inbound acquisition interest, with Qatalyst Partners advising; the process was described as early-stage and not guaranteed.

Source

Other

Mar 2025

The 2025 Form 10-K highlighted single-product dependence, strong competition, security/system reliability risks, and the possibility that revenue growth could continue to slow as the business matures.

Source

Latest news

PagerDuty Appoints Alex Shootman to Board of Directors

PagerDuty investor relations · Jul 2026

PagerDuty added Alex Shootman to its board and highlighted his enterprise SaaS operating experience as it pushed deeper into the enterprise market.

PagerDuty Announces First Quarter Fiscal 2027 Financial Results

PagerDuty newsroom · May 2026

Q1 FY2027 revenue was $121.0M, ARR was $496M, GAAP profitability continued, and the company said John DiLullo became CEO while Jennifer Tejada moved to Executive Chair.

PagerDuty Announces Fourth Quarter and Full Year Fiscal 2026 Financial Results

Business Wire · Mar 2026

FY2026 revenue reached $492.5M, GAAP net income was positive for the first full year, and the company reiterated its AI-first operations positioning and guidance.

PagerDuty exploring potential sale after receiving buyer interest, sources say

Reuters · Jul 2025

Reuters reported PagerDuty was exploring strategic alternatives, including a potential sale, after inbound acquisition interest.

PagerDuty Announces Fourth Quarter and Full Year Fiscal 2025 Financial Results

PagerDuty investor relations · Mar 2025

FY2025 revenue was $467.5M and the company reported ARR growth and customer expansion, while also unveiling a new share repurchase program.

Jobs and careers at PagerDuty

49 jobs at PagerDuty

Senior Security Engineer - Cloud Security

On-site

Security

Atlanta; Atlanta, Georgia, United States

2d ago

On-site

Full-time