Outset

AI-powered user interviews

outset.ai

HQ: San Francisco, CA, USA

11-50

B2B

Company research

Public company, workplace, funding, and market signals

Updated Aug 16, 2026

Overview

Outset is an AI-moderated qualitative research platform that helps teams run interviews and synthesize insights faster, with use cases spanning concept testing, pricing, messaging, UX, and customer research.

Primary product

AI-moderated research platform

Founded

2022

Headquarters

San Francisco, California, United States

Team size

51-100

Industry

Software Development

Sub-industry

AI research / market research software

Business model

B2B SaaS

enterprise software

usage-based / subscription (inferred from enterprise SaaS positioning; not publicly specified)

Funding

Stage

Series B

Total raised

$51.4M

Latest round

Series B · Dec 2025

Latest amount

$30M

Series B

Dec 2025 · Radical Ventures

$30M

Series A

Jul 2025 · 8VC

$17M

Seed Round

Oct 2023

$3.8M

Pre Seed Round

Jun 2023

$450K

People & investors

Leadership

Aaron Cannon

Co-Founder & CEO

Michael Hess

Co-Founder & President

Nicole Rose Balsamo

Head of Marketing

Joe Totten

VP of Sales

Sarah Runkle

Head of Customer Operations & Account Director

Benjamin Stanfield

Founding Designer

Keiran P.

Director of EMEA

Cody Morse

Account Director

Lindsey Orlandi

Account Director

Kelsey Liu

Account Director

Investors

Future back forward by Bain

Future Back Ventures by Bain & Company

Genius Ventures

Jack Altman

M12

Microsoft Venture Fund

Work & culture

Public evidence suggests a fast-growing, enterprise-focused team. LinkedIn posts emphasize rigorous work, AI-native research, and building the category; no formal culture page was surfaced in the search results.

Compensation

Public salary ranges were not surfaced. Open roles indicate hiring across engineering, sales, marketing, and customer operations, including SF and London roles, but no verified compensation data was found.

Product & market

Pricing

Not publicly disclosed; positioned as enterprise SaaS for AI-moderated research.

Differentiators

—AI-moderated interviews at scale
—Real-time synthesis and analysis
—Reduces scheduling and research ops overhead
—Supports concept, pricing, messaging, UX, and prototype testing
—Trusted by large enterprises
—Category creator in AI-moderated research

Technology

Google Analytics

Figma

HubSpot

Marketo

Canva

Microsoft

GitHub

Google Workspace

Salesforce

Python

GraphQL

React

TypeScript

WebRTC

JavaScript

Django

SQL

Vercel

Zapier

LinkedIn Recruiter

Customers

Microsoft

HubSpot

Nestlé

Indeed

Uber

Coinbase

Glassdoor

WeightWatchers

Doximity

Competitors

UserTesting

Qualtrics

Maze

Dscout

EnjoyHQ

Sprig

Scale & contact

Estimated revenue

~$5M-$10M annual revenue (Exa estimate: $8.5M)

Estimated monthly visits

436.5K

Traffic estimate as of Jun 2026

Latest news

Coming soon: AI P.U.L.S.E, the world’s first large-scale, qualitative monthly index that tracks the deeper why behind AI adoption, sentiment, behavior, and usage.

LinkedIn / Outset · Jul 2026

Outset announced AI P.U.L.S.E., a monthly qualitative AI adoption index built with KADRO and based on 500+ in-depth video interviews per month.

Outset blog: Introducing Outset Agent

Outset · May 2026

Outset announced an agent integration with Claude, ChatGPT, Figma, Notion, and more.

Outset MCP

Outset change blog · May 2026

Describes Outset MCP as a write-capable Model Context Protocol server for AI-moderated research and explains its integration into existing workflows.

Introducing: Outset Agent

Outset blog · May 2026

Launches Outset Agent and the write-capable MCP workflow so users can create, configure, launch, and analyze studies from external tools like Claude, ChatGPT, Cursor, Figma, Notion, and Glean.

Introducing Visual Intelligence

Outset blog · Mar 2026

Adds screen, facial-expression, and live-video analysis so the moderator can use visual signals to probe more dynamically and surface behavioral insights.

Blog / resources Careers ChangeBlog / Outset MCP Contact Customers GitHub organization Homepage LinkedIn company page LinkedIn company page Platform

SourcesOutset homepage Outset customers Outset blog / resources Outset Series A announcement Outset Series A founder letter Outset Series B announcement Outset LinkedIn company page

Jobs and careers at Outset

22 jobs at Outset

Recruiting Operations Specialist

Remote

People

San Francisco; San Francisco, California, United States

1d ago

Remote

Full-time