Porthole Cruise and Travel · Jul 2026
OutRival expands into travel with a dedicated vertical led by Jeff Herzfeld, targeting cruise lines, hotels, resorts, tour operators, and travel agencies.
AI Agents for Admissions Teams in Higher Education
Company research
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
Overview
OutRival, Inc. is a Miami-headquartered enterprise AI company building no-code conversational AI agents and digital workers for customer experience teams, with an initial focus on higher education and expanding verticals in insurance and travel.
Primary product
No-code conversational AI agents / digital workers platform and API
Founded
2018
Headquarters
Miami, Florida, United States
Team size
11-50 employees
Work style
Flexible
Industry
Software Development
Sub-industry
Conversational AI / AI agents for customer experience
Offices
Miami, Florida, United States
Remote team members across the United States, Poland, and Argentina
Business model
B2B enterprise software
API platform
No-code AI platform
Funding
People & investors
Leadership
Co-Founder & CEO
Co-Founder & President
Co-Founder & Board Member
Head of Operations
Head of Insurance
Head of Travel
Work & culture
Mission-driven, customer-centric, and compliance-aware; emphasizes rapid deployment, no-code building, dedicated engineers and success managers, and a remote-friendly global team with a Miami office.
Work style
Flexible
Compensation
Public job posting for a Senior Software Engineer - AI Platform listed $150K-$190K base salary plus equity and benefits; broader compensation data is not publicly disclosed.
Benefits
medical insurance
dental insurance
vision insurance
401(k) match
life insurance
short-term disability
long-term disability
company equity
paid parental leave
flexible time off
Product & market
Pricing
Demo-led enterprise pricing; no public pricing page found.
Differentiators
- —No-code AI builder
- —Digital Workers that handle voice, text, email, and chat
- —Proactive outbound outreach rather than only inbound ticket deflection
- —Rapid deployment in weeks / under two weeks
- —Deep integrations with enterprise systems such as Slate, Salesforce, Epic, and PeopleSoft
- —Safety, compliance, and oversight for regulated enterprises
- —Vertical packaging for education, insurance, and travel
Technology
TypeScript
Node.js
React
GraphQL
PostgreSQL
Redis
Docker
Kubernetes
Terraform
GitHub Actions
Apollo Client
Stripe
Python
LangChain
AWS
RAG/agentic frameworks
Customers
Higher education institutions
Penn Foster
Miami Dade College
Western Governors University
Southern New Hampshire University
University of Oklahoma
Insurance carriers
MGAs
TPAs
Travel companies
Competitors
Replicant
PolyAI
Cresta
Kore.ai
traditional IVR systems
BPO/contact-center outsourcing providers
Scale & contact
Estimated revenue
About $4.2M estimated ARR (public third-party estimate; 2025 update)
Estimated monthly visits
5.3K
Traffic estimate as of Jul 2026
Latest news
OutRival Blog · Jun 2026
Case study showing Penn Foster using OutRival for prospect outreach, re-engagement, and learner support; the company reports a 70%+ cost reduction and a 30x ROI in the pilot.
OutRival Blog · Jun 2026
Launches OutRival's video show about enterprises deploying AI agents in production, featuring customer and operator stories across education, insurance, and travel.
PRNewswire · Apr 2026
Announces OutRival's insurance vertical and positions the company as a Series B AI company with over $50M raised, focused on branded AI voice agents for regulated insurance workflows.
TechCrunch · Oct 2024
Launch story for OutRival, describing the company as a service for businesses to build customer service AI agents, with initial traction in higher education and capital carried over from Career Karma's prior round.
Jobs and careers at OutRival, Inc.
2 jobs at OutRival, Inc.
Director of Enterprise Accounts
On-site
Sales
Miami
8mo ago
On-site
Full-time
Director of Enterprise GTM
On-site
GTM
Miami
8mo ago
On-site
Full-time