VideoSDK · Jun 2025
Third-party profile summarizing the company’s drive-thru AI product, scale claims, and no-public-pricing posture.
Company research
Public company, workplace, funding, and market signals
Overview
YC-backed drive-thru voice AI company for quick-service restaurants. Outloud.ai records customer/employee order conversations, uses custom LLMs and voice analytics to detect operational issues and upsell opportunities, and positions itself as “Gong.io for offline retail.”
Primary product
Drive-thru voice AI and restaurant operations intelligence platform
Founded
2020
Headquarters
London, England, United Kingdom
Team size
1-10
Work style
Remote
Industry
Software Development
Sub-industry
Drive-thru voice AI / restaurant automation
Offices
71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
San Francisco, California, United States
Business model
B2B SaaS
subscription SaaS
usage-based SaaS
Funding
Stage
seed
Total raised
$275K
Latest round
Seed · Oct 2021
People & investors
Work & culture
High-growth, execution-focused startup serving hospitality/QSR customers; public materials emphasize operational transparency, frequent installation work in the field, and a small, hands-on team.
Work style
Remote
Compensation
No public salary bands were found. Public hiring info emphasizes a small, fast-moving team and non-cash perks such as office space and hardware coverage.
Benefits
Fully remote team
Office space covered
Hardware covered
Other productivity-related perks
Product & market
Pricing
Not publicly listed; appears demo-led / contact-sales based
Differentiators
- —Custom LLMs fine-tuned for noisy drive-thru operations
- —Real-time alerts for operational issues such as order failures, equipment malfunctions, and product shortages
- —Upsell/revenue intelligence claims a 15% check-size lift
- —Voice AI order processing aimed at reducing speed of service to under 3 minutes
- —Public scale claims of 40M orders handled and 100K orders processed daily
Technology
custom LLMs
large language models
voice AI
real-time operational monitoring
revenue intelligence pipeline
speech/voice analysis
order processing automation
Customers
Quick-service restaurants (QSR) and drive-thru operators
Burger King
Large American fast-food chains
Scale & contact
Estimated revenue
Estimated around $0.4M-$1.0M ARR (public third-party estimates conflict; one source cites ~$500K annual revenue while another estimates ~$1M ARR)
Latest news
LinkedIn · Jul 2024
Founder post describing nationwide installations and naming Burger King as a client.
LinkedIn · Jun 2024
Company milestone post claiming 25-state deployment and 50M+ orders processed.
AIN · Oct 2021
Funding article covering the company’s Digital Future round and prior Ukrainian Startup Fund grant.
Jobs and careers at outloud.ai
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