OpenCall AI Blog · Jan 2026
OpenCall described its approach to handling interruptions and complex flows by treating conversations as executable programs rather than simple state machines.
Company research
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
Overview
OpenCall.ai is a San Francisco-based Y Combinator W24 startup building AI voice-and-SMS phone agents for healthcare and other appointment-driven businesses. Its platform answers, triages, books/reschedules appointments, verifies insurance, escalates complex calls, and integrates with existing practice/workflow systems.
Primary product
AI contact center / AI phone agents for healthcare and other appointment-driven businesses
Founded
2022
Headquarters
San Francisco, California, United States
Team size
1-10
Work style
Onsite
Industry
Software Development
Sub-industry
AI contact center and healthcare workflow automation
Offices
San Francisco, California, United States
New York City, New York, United States
Business model
B2B SaaS
per-location subscription
enterprise/custom pricing
Funding
People & investors
Leadership
CEO and Founder
Co-Founder
Arthur Silverstein
Co-Founder
Co-Founder
Work & culture
Mission-driven, product- and workflow-focused startup that emphasizes empowering people through automation, helping small businesses compete with larger chains, and shipping quickly with high ownership.
Work style
Onsite
Visa sponsorship
Limited
Compensation
Public job posts show roughly $70K-$90K for SDR, $90K-$145K for AI Prompt & Agent Developer, and $130K-$190K plus 0.10%-0.30% equity for Operations Lead. Job posts also indicate in-office roles and US citizen/visa-only hiring on some openings.
Product & market
Pricing
Per-location monthly pricing with custom enterprise pricing; public pricing shows $450/location/month for Voice AI and $650/location/month for Voice + SMS, with volume discounts and possible setup fees for unsupported integrations.
Differentiators
- —HIPAA-compliant
- —integrates with practice systems and calendars
- —books/reschedules/cancels appointments and verifies insurance
- —24/7 AI voice and SMS coverage
- —no-code/no-flowchart deployment
- —managed-service updates with no customer configuration changes
- —built for complex, stateful conversation flows and escalation
Technology
Retool
OpenAI
HubSpot
TypeScript
Python
Twilio
Zapier
Gmail
Airtable
Docker
GraphQL
Kubernetes
React
Microservices
Dentrix
athenahealth
Cloud9
Dolphin
Eaglesoft
eClinicalWorks
Customers
medical practices
dental practices
dermatology clinics
eye care practices
home services businesses
hairdressers and salons
health clubs
finance businesses
retail businesses
multi-location healthcare groups
Competitors
traditional call centers
offshore BPO/contact centers
Bland.ai
Vapi.ai
Conversational
ResQ
IVR / legacy phone tree software
Scale & contact
Estimated revenue
roughly $0.7M-$1.0M estimated annual revenue
Estimated monthly visits
6K
Traffic estimate as of Jun 2026
Latest news
OpenCall AI Blog · Aug 2025
OpenCall published its view on enterprise GenAI deployment failures and argued that successful systems need deep integrations and business-SLO focus.
OpenCall AI Blog · Jun 2025
OpenCall launched SMS support, extending its voice-agent workflow to text-based customer interactions.
OpenCall AI Blog · May 2025
OpenCall introduced Smart Detours, a system-wide capability for handling interruptions and off-script tangents without restarting the conversation.
Cerebras · Jan 2025
OpenCall discussed its enterprise contact-center architecture and Cerebras reported a 90% latency reduction and a CSAT increase from 7.5 to 9.4 after the switch to Cerebras inference.
Jobs and careers at Opencall.ai
0 jobs at Opencall.ai
No open positions
Check back later for new openings