AP News / Business Wire · Jun 2026
Netomi announced Azure-native availability, Dynamics 365 integration, Microsoft Marketplace distribution, SharePoint knowledge alignment, and support for Azure consumption commitments.
Public company, workplace, funding, and market signals
Updated Jul 28, 2026
Netomi is a privately held enterprise AI company, formerly known as msg.ai/Pomsg AI, that provides governed agentic customer-experience automation for complex, high-volume environments. Its stated strategy is to move from reactive support toward anticipatory experiences that resolve or prevent customer issues across the digital journey. Public sources disagree on the founding year (2015 versus 2016); the company's current public materials identify Puneet Mehta as founder and CEO, while several company databases use 2016.
Primary product
Netomi Agentic OS / enterprise agentic CX platform: a fully managed, no-code system to build, test, deploy, monitor, govern, and optimize AI agents across chat, email, voice, SMS, social, search, API, and MCP, with integrations into existing contact-center, CRM, telephony, LLM, and business systems.
Founded
2016
Headquarters
San Mateo, California, United States — 400 Concar Drive, San Mateo, CA 94402
Team size
Approximately 170–215 employees; public estimates vary by source and date. A broader 201–500 LinkedIn-style range is also reported.
Work style
Remote
Industry
Software / Artificial Intelligence
Sub-industry
Enterprise customer-experience automation, conversational AI, agentic AI, contact-center software
Offices
Business model
Leadership
Founder & Chief Executive Officer
Chief Technology Officer / Executive Vice President of Engineering
Global Vice President, Finance and Operations
SVP, AI and Agentic Factory Deployment
Shailendra Gupta
VP, Product and Alliances
Emily Cummins
Head of Conversational Design
Preet Dhatt
Head of Information Security and Compliance
Chief of Staff
Jeffrey Katzenberg
Board member; Managing Partner, WndrCo
The official careers message emphasizes solving hard problems with real impact and redefining how brands interact with customers. Public job materials describe a distributed or remote-first workforce, high-growth enterprise AI work, and an emphasis on reliability, governance, inclusion, and measurable customer outcomes.
Work style
Remote
Visa sponsorship
Limited
Compensation
Public compensation signals are third-party estimates rather than company-published bands: Comparably reports estimated average annual compensation of about $124,506 and median compensation of about $147,005, while a historical 2023 H-1B filing lists a Senior Practice Director wage of $200,000. Treat these as directional, role- and location-dependent signals, not guaranteed offers.
Benefits
Pricing
Not publicly disclosed; appears to be enterprise sales with custom pricing, implementation, and a request-a-demo motion. No reliable public self-serve price list was found.
Differentiators
Technology
Customers
Competitors
Estimated revenue
Approximately $40M–$50M annual revenue; third-party estimates include $42.4M for 2025, $46.6M in 2025, and $47.3M in a company-profile data aggregation. Netomi did not disclose revenue in its April 2026 funding coverage.
Estimated monthly visits
66.3K
AP News / Business Wire · Jun 2026
Netomi announced Azure-native availability, Dynamics 365 integration, Microsoft Marketplace distribution, SharePoint knowledge alignment, and support for Azure consumption commitments.
Business Wire · Apr 2026
Accenture confirmed its investment via Accenture Ventures and announced a strategic partnership to embed Netomi's platform into enterprise customer-experience workflows. Terms of the investment were not disclosed.
Reuters · Apr 2026
Netomi raised $110M in a Series C led by Accenture Ventures; Reuters reported more than $160M raised overall, approximately 170 employees, undisclosed valuation, and use of OpenAI, Anthropic, and Google models.
Business Wire · Apr 2026
Netomi announced its $110M round and named participating investors, enterprise customers, the Accenture alliance, Adobe Brand Concierge integration, and Jeffrey Katzenberg's board appointment.
VentureBeat · Apr 2026
Coverage described Netomi's enterprise strategy, governance approach, Coach's retail deployment, undisclosed valuation and financials, and the strategic distribution value of Accenture and Adobe.