Rebel Fund LinkedIn · Mar 2026
Rebel Fund publicly congratulated Minimal AI on the seed round and repeated the company’s claims about rapid growth, customer outcomes, and product capabilities.
Company research
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
Overview
Minimal AI is a YC S25 B2B SaaS company building AI customer-support agents for e-commerce brands. Its core product is the AI Manager, which lets teams train, monitor, and update support agents in plain language so they can automate support workflows across helpdesk and back-office systems.
Primary product
AI Manager for e-commerce customer support agents
Founded
2024
Headquarters
Amsterdam, North Holland, Netherlands
Team size
1-10
Industry
Software Development
Sub-industry
AI customer support automation for e-commerce
Offices
Herengracht 471, 1017 BS Amsterdam, Netherlands
Singel 126, 1015 AE Amsterdam, Netherlands
560 20th St, San Francisco, California 94107, United States
Business model
B2B SaaS
subscription
usage-based pricing
Funding
Stage
Seed
Total raised
$4.2M
Latest round
Seed · Mar 2026
Latest amount
$3.6M
Mar 2026 · Y Combinator
Oct 2025 · Y Combinator
Aug 2025 · Y Combinator
People & investors
Leadership
Co-Founder & CEO
Co-Founder & CTO
Growth - Founding Team
Work & culture
The company presents as a small, builder-heavy team: YC-backed, seed-stage, and focused on fast shipping, resourcefulness, and ownership. Public hiring copy emphasizes high impact and no open positions at the moment.
Compensation
No public salary bands or compensation details were found; the careers page currently says there are no open positions.
Product & market
Pricing
€489/month base subscription for up to 1,000 billable tickets, plus €0.48 per additional billable ticket
Differentiators
- —Plain-language AI Manager for configuring support behavior
- —Can update workflows and integrations without engineering intervention
- —Takes actions across store, backend, WMS, and other systems
- —Transparent reasoning and feedback loop for continuous improvement
- —Built for e-commerce-specific processes and edge cases
- —Multilingual support and tone-of-voice control
- —Claims up to 90% ticket automation
Technology
Python
FastAPI
AWS
TypeScript
React
Next.js
Shopify
Magento
Trengo
Monta
Firmhouse
Returnista
API integrations
helpdesk integrations
WMS integrations
3PL integrations
subscription systems
Customers
Hang Eleven
XXL Nutrition
ETQ
Proforto
Cloudpillo
Boombrush
MyWheels
Competitors
Decagon
Observe.AI
Dialpad
AI CX platforms
helpdesk AI platforms
Scale & contact
Estimated revenue
$1M-$10M ARR
Estimated monthly visits
16.8K
Traffic estimate as of Jul 2026
Latest news
Silicon Polder · Mar 2026
A March 2026 profile said Minimal AI had raised $3.6M and surpassed $1M ARR with a three-person team.
Ziptone · Mar 2026
Dutch trade press reported the fundraise, noted the company was founded by Titus Ex and Niek Hogenboom, and described its e-commerce customer-service automation focus.
LinkedIn · Mar 2026
Titus Ex announced a $3.6M seed round backed by Y Combinator, Rebel Fund, Zeno Partners, Formosa Capital, Sunshine Lake, and customer angel investors.
LinkedIn · Feb 2026
Co-founder Titus Ex announced the AI Manager launch and described it as a natural-language system for setting up and updating e-commerce support automation without engineering effort.
Jobs and careers at Minimal AI
1 job at Minimal AI
I'm Awesome
Remote
Business Operations
Remote - Canada or USA (PST +/- 2 hours)
6mo ago
Remote
Full-time