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Middleware

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Middleware

AI-based full stack observability platform

middleware.io
HQ: San Francisco, CA, USA
11-50
B2B

Company research

Public company, workplace, funding, and market signals

Overview

Middleware is a San Francisco-based cloud observability company building an OpenTelemetry-native full-stack observability platform plus an AI SRE agent (OpsAI) that unifies logs, metrics, traces, RUM, databases, and Kubernetes telemetry to detect, diagnose, and fix production issues faster.

Primary product

Full-stack observability platform with AI SRE Agent (OpsAI)

Founded

2022

Headquarters

San Francisco, California, United States

Team size

50-60

Industry

Software Development

Sub-industry

Cloud observability / APM / AIOps

Offices

133 Kearny St., Suite 400, San Francisco, CA 94108
608–615, Satyamev Elite, S.P. Ring Rd, South Bopal, Ahmedabad, GJ 380058

Business model

SaaS
Usage-based pricing
Free trial / freemium
Custom enterprise contracts
BYOC (bring your own cloud)

Funding

Stage

Seed

Total raised

$7.1M

Latest round

Seed · Aug 2023

Latest amount

$6.5M

People & investors

Leadership

Laduram Vishnoi

Founder & CEO

Sam Suthar

Director / Founding Director

Tejas Kokje

Founding Engineer & Head of Engineering

Srushti Vachhrajani

Head of Product Marketing

Aditya S.

Lead Product Designer

Meghraj Choudhary

Senior Principal Engineer

Investors

8VC
Beat Ventures
Begin Capital
Decent Capital
Fin Capital
Gokul Rajaram
Guillermo Rauch
Tokyo Black
Y Combinator

Work & culture

People-first, automation- and AI-oriented, cloud-native, and engineering-driven, with an emphasis on fast execution and cost-effective observability.

Compensation

Public hiring pages explicitly advertise competitive salary and stock options; no public salary bands were found.

Benefits

Competitive salary
Stock options
Comprehensive healthcare (dental and vision)
Flexible PTO
Free daily lunches

Product & market

Pricing

Usage-based pricing by data ingested (GB), with a 14-day free trial, pay-as-you-go, and custom BYOC/enterprise pricing; OpsAI is token-based for RCA/auto-fix features.

Differentiators

  • —OpenTelemetry-native and vendor-neutral
  • —Single correlated timeline for logs, metrics, traces, RUM, and Kubernetes events
  • —AI SRE agent (OpsAI) that can root-cause and generate fixes/PRs
  • —Transparent usage-based pricing instead of host-based surprise billing
  • —BYOC / on-prem / hybrid deployment options for data control
  • —Source-side ingestion control to reduce noisy data and costs

Technology

OpenTelemetry
Kubernetes
Prometheus
Grafana
GitHub
GitHub Actions
Terraform
Ansible
Python
Java
React
TypeScript
Elasticsearch
PHP
Linux
OpenAI
Bitbucket
AWS
Google Cloud Platform
Azure

Customers

Bardeen.ai
MindOrigin
Generation Esports
Trademarkia
Revenium
Hotplate
Ace Turtle
Corgi
Eragon

Competitors

Datadog
New Relic
Dynatrace
Grafana
Splunk Observability
Honeycomb
SigNoz

Scale & contact

Estimated revenue

$1M-$10M

Estimated monthly visits

343.6K

Traffic estimate as of Jul 2026

hello@middleware.io+1 628-223-3515

Latest news

Middleware Expands Subscription Options With Google Marketplace Availability

Middleware · Jul 2026

Announces Google Cloud Marketplace availability, consolidated billing through Google Cloud invoices, eligibility for committed spend, native GKE/Cloud Run/Cloud SQL integrations, and $0.30/GB pay-as-you-go pricing after a 14-day free trial.

Middleware Selected for Microsoft Pegasus Program 2026

Middleware · Jun 2026

Announces selection into Microsoft for Startups Pegasus Program 2026 and Azure Marketplace availability, with MACC-friendly procurement, unified Microsoft billing, and compliance claims including SOC 2 Type II, GDPR, HIPAA, and VAPT.

Middleware OpsAI: The AI SRE Agent for Production Issues

Middleware · May 2026

Launches OpsAI, an AI-native SRE agent that uses full-stack telemetry plus GitHub MCP to detect, diagnose, and generate pull-request fixes for production issues, with internal reporting that it resolves over 80% of Middleware’s own incidents.

Middleware Launches OpsAI, an AI SRE Agent That Resolves Production Issues Before They Impact End Users

PR Newswire · May 2026

Press release version of the OpsAI launch, emphasizing end-to-end remediation across the stack, usage-based pricing, and the product’s general availability.

About / TeamCareersContactEngineering blogGitHubHomepageLinkedIn companyPricingProductX / Twitter
SourcesHomepageAbout UsCareersPricingProductDocsEngineering blogContact UsCustomer storiesGitHub orgLinkedIn company pageX / Twitter

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