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Maze

Maze logo

Maze

maze.co
HQ: San Francisco, California, United States
200
Business Products & Software Services

Company research

Public company, workplace, funding, and market signals

Updated Aug 16, 2026

Overview

Maze is a remote-first software company providing an end-to-end user research and product discovery platform. It helps product, design, marketing, and research teams recruit participants, run qualitative and quantitative studies, test prototypes and live products, and analyze insights with AI.

Primary product

Maze user research and testing platform, including prototype testing, surveys, card sorting, tree testing, live website/mobile testing, moderated and AI-moderated interviews, participant recruitment, automated reports, and AI-powered analysis.

Founded

2018

Headquarters

San Francisco, California, United States (third-party company profiles identify San Francisco; Maze states it has no headquarters or central office and is fully remote).

Team size

100+ employees according to Maze; third-party estimates vary from approximately 85 to 165, so a precise current count is unavailable.

Work style

Remote

Industry

Software Development

Sub-industry

User research, UX research, product discovery, usability testing, and research operations SaaS

Offices

Remote workforce across the United States, Canada, the United Kingdom, and Europe; no central office publicly identified

Business model

B2B SaaS subscription
Freemium/self-serve software
Enterprise contracts
Usage-based participant recruitment credits

Funding

Stage

Series B

Total raised

$60M

Latest round

Series B · Jun 2022

Latest amount

$40M

Series B

Jun 2022 · Felicis

$40M

Series A

Feb 2021 · Emergence Capital

$15M

Seed

Jan 2020 · Amplify Partners

$2M

Pre-seed / Seed VC

May 2018 · Seedcamp and Partech

$440.6K

People & investors

Leadership

Jonathan Widawski

CEO & Co-Founder

John Mayhall

President & Co-Founder

Netali Jakubovitz

VP, Product

Aziz Antoun

VP, Engineering

Jess Hovde

VP, Global Sales & Customer Success

Hanna Woodburn

VP, Marketing

Christie Grix

VP, People

Founders

Thomas Mary

Co-Founder and former CTO

Investors

Amplify Partners
Anne Raimondi
Atlassian Ventures
Emergence Capital
Felicis
HubSpot Ventures
Jay Simons
Justin Bauer
Partech
Seedcamp
Zoom Ventures

Work & culture

Maze describes itself as fully remote, asynchronous, and intentionally distributed. Its public materials emphasize autonomy, inclusive hiring, evidence-based product development, collaboration across product/design/engineering, and continuous learning. Engineering materials describe a monorepo, trunk-based development, continuous delivery, and a preference for asynchronous communication and deep work.

Work style

Remote

Compensation

Public job postings reviewed did not provide dependable salary ranges or equity details. Compensation signals include employer-paid health insurance, remote-work support, paid family leave, flexible vacation, a personal-development allowance, and a referral bonus. Visa sponsorship is not publicly confirmed.

Benefits

100% employer-paid comprehensive health insurance, with global coverage stated by Maze
Flexible vacation policy and local public holidays
MacBook
$1,500 USD remote home-office equipment allowance
$500 USD monthly dependent-health allowance, with flexible use stated by Maze
$500 annual personal-improvement allowance and dedicated self-improvement time, reported in an engineering blog post
Paid family leave, reported in Maze recruiting materials
Mental-health care and virtual therapy sessions, reported in Maze recruiting materials
$1,000 employee referral bonus after the referred employee reaches six months

Product & market

Pricing

Freemium and subscription SaaS with a free plan, paid team/organization plans, and custom enterprise pricing. Participant recruitment is additionally usage-based through Maze credits; Maze’s help documentation lists bundles such as 50 credits for $250, 100 credits for $500, and 500 credits for $2,500.

Differentiators

  • —End-to-end workflow combining participant recruitment, study creation, testing, analysis, and reporting
  • —Supports both qualitative and quantitative research methods in one platform
  • —Integrations with design and collaboration tools including Figma, Adobe XD, InVision, Marvel, Sketch, Slack, Notion, Miro, and Dovetail
  • —AI study builder, AI moderation, automated analysis, themes, transcripts, clips, and presentation-ready reports
  • —Free entry-level plan and lower-friction self-serve access compared with enterprise-oriented UserTesting
  • —Large participant-recruitment offering; Maze currently advertises access to more than 6 million participants
  • —Browser-based testing that generally avoids requiring participants to install a plugin

Technology

TypeScript
Node.js
React
Next.js
NestJS
GraphQL
PostgreSQL
Neo4j
Redis
AWS
AWS Lambda
Amazon EC2
Amazon S3
Amazon SQS
Amazon SNS
Docker
Kubernetes
Terraform
CircleCI
Jest and React Testing Library for testing and automation platforms including DataDog, Sentry, Segment, and OpenFGA

Customers

Atlassian
Volvo
Lowe’s
Braze
HubSpot
Figma ecosystem users
More than 60,000 teams, according to Maze’s About page

Competitors

UserTesting
UserZoom, now part of UserTesting
Lyssna, formerly UsabilityHub
Optimal Workshop
Lookback
Sprig
dscout
Userlytics
Trymata
Userbrain

Scale & contact

Estimated revenue

Approximately $1M-$10M based on third-party company-data estimates; another third-party source estimates approximately $20.4M ARR for 2025. Publicly verifiable revenue is unavailable, so a conservative range is $1M-$25M.

Estimated monthly visits

1.5M

Traffic estimate as of Jun 2026

Signals & risks

Layoff
Dec 2022

A former Maze director publicly stated that he was laid off in December 2022. A commenter on the same post referred to having experienced three rounds of layoffs within the preceding year, but the number and scope of reductions are not independently verified.

Source
Layoff
Aug 2023

A former Maze employee publicly reported being affected by a reduction in force in August 2023. The post does not quantify the reduction.

Source
Layoff
Jul 2025

A Maze engineer publicly stated that Maze had conducted an RIF and that engineers had been laid off. The scale was not disclosed.

Source
Other
Jun 2025

A former product leader said Maze had transitioned from self-serve toward enterprise sales, clarified its ICP, launched AI features, and reorganized toward a more Europe-centered leadership model. This is a strategic-change signal rather than a confirmed adverse event.

Source

Latest news

Maze launches AI-first end-to-end research platform capabilities

Maze · Jul 2026

Maze’s platform materials emphasize AI study building, AI moderation, automated synthesis, MCP connectivity, and support for qualitative and quantitative research in one platform.

Maze introduces expanded AI moderator capabilities

Maze on LinkedIn · Apr 2026

Maze promoted expanded AI-moderator capabilities positioned as an enterprise research companion for planning, running, and analyzing user research at scale.

The Future of User Research Report 2026

Maze · Mar 2026

Maze published its 2026 user-research report based on nearly 500 survey responses collected from researchers, designers, and marketers across Europe and North America.

Maze publishes new leadership-team structure

Maze · May 2024

Maze announced John Mayhall as Chief Revenue Officer and Hilary Terrell as VP of Marketing as it expanded its go-to-market leadership. Maze’s current About page lists updated leadership titles.

Maze raises $40M to facilitate software product research

TechCrunch · Jun 2022

Maze announced a $40 million Series B led by Felicis, bringing total funding publicly described by the company and TechCrunch to $60 million. Strategic investors included Atlassian Ventures, Zoom Ventures, and HubSpot Ventures.

About / team / leadershipCareersEngineering blogGeneral blogHomepageLinkedIn company pageNewsroomPlatformPricingX / Twitter
SourcesMaze About Us and leadershipMaze Careers and remote-work policyMaze homepage and product overviewMaze platform overviewMaze pricingMaze Series B announcementMaze Series A announcementMaze seed announcementMaze engineering blogMaze Panel FAQMaze participant-credit documentationMaze newsroomCB Insights funding profileTechCrunch Series B coverageGetLatka revenue estimate

Jobs and careers at Maze

6 jobs at Maze

Product Lead, Panel & Recruitment (Remote, EU/UK)

Remote
Product
Netherlands
1w ago
Remote
Full-time
Apply

Senior Site Reliability Engineer | SRE (Remote, EU/CET)

Remote
Engineering
United Kingdom; United Kingdom, United Kingdom, United Kingdom
3w ago
Remote
Full-time
Apply

Head of GTM, Research Services | AI-Native Research (Remote US/EU)

Remote
Sales & Customer Success
United States; United States, United States, United States
2mo ago
Remote
Full-time
Apply

Head of Market Research | AI-Native Research (Remote US/EU)

Remote
Sales & Customer Success
United States; United States, United States, United States
2mo ago
Remote
Full-time
Apply

Director Demand Generation

Remote
Marketing
United States; United States, United States, United States
2mo ago
Remote
Full-time
Apply

Senior Full Stack Product Engineer (TypeScript)

Remote
Engineering
United Kingdom; United Kingdom, United Kingdom, United Kingdom
2mo ago
Remote
Full-time
Apply

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