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Mason

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Mason

Mason is the fastest way to take smart devices from idea to end user

bymason.com
HQ: Seattle, WA, USA
51-200
B2B

Company research

Public company, workplace, funding, and market signals

Overview

Mason is a Seattle-based enterprise smart-device infrastructure company that sells purpose-built hardware plus a customizable Android-based platform (MasonOS) for fleet management, remote device control, and logistics-heavy deployments.

Primary product

The Mason platform: purpose-built smart devices + MasonOS + device fleet management console/API + integrated logistics/services.

Founded

2015

Headquarters

Seattle, Washington, United States (701 Pike St, Suite 1111)

Team size

20-30 employees

Work style

Flexible

Industry

Software Development

Sub-industry

Smart device infrastructure / IoT platform

Offices

701 Pike St, Suite 1111, Seattle, WA 98101 (HQ)
506 2nd Ave, Seattle, WA
2101 4th Ave Ste 1550, Seattle, WA

Business model

B2B hardware sales
SaaS / platform licensing
quote-based enterprise sales
managed logistics / services

Funding

Stage

Series A

Total raised

$25.4M

Latest round

Series A · Aug 2019

Latest amount

$25M

People & investors

Leadership

Jim Xiao

CEO / Founder & President

Renuka Ayer

Chief Operating Officer / Chief Financial Officer

Jeff Gong

Director of APAC Operations

Brenda Borja

Sr. Human Resources Partner

Bernard Richardson

Vice President of Operations

Investors

11.2 Capital
Base10 Partners
Coatue Management
GGV Capital
Liquid 2 Ventures
Notable Capital
Social Capital
Soma Capital
Y Combinator

Work & culture

Public signals suggest a mission-driven, values-oriented hardware/software team with an emphasis on learning, collaboration, and flexibility; perks and culture signals include weekly lessons, team lunches, board-game Fridays, quarterly outings, summer barbecues, and dogs in the office.

Work style

Flexible

Visa sponsorship

Limited

Compensation

Public compensation signals include a backend role posted at $80K-$140K plus 0.05%-0.15% equity, along with performance bonuses and an equal-pay policy noted on Built In.

Benefits

company equity
performance bonuses
home-office stipend
childcare benefits
family medical leave
generous parental leave
health insurance
dental insurance
FSA
job training
conference access
tuition reimbursement
weekly Mason University lessons
Monday team-wide lunches
board game Fridays

Product & market

Pricing

Quote-based enterprise pricing with flexible usage-based pricing for device fleets.

Differentiators

  • —purpose-built devices
  • —custom Android-based MasonOS
  • —5+ year device lifecycles
  • —centralized fleet control via dashboard/API
  • —remote device control and troubleshooting
  • —integrated logistics and supply-chain services
  • —flexible usage-based fleet pricing
  • —multi-carrier connectivity

Technology

Android OS
MasonOS
Kubernetes
Node.js
Linux
Salesforce
Datadog
Appium
AWS
Vanta
RESTful Web APIs
CLI

Customers

healthcare
logistics
retail
government
life sciences
clinical trials
remote patient monitoring
frontline workers

Competitors

Kandji
Axonius
Spiceworks
traditional MDM / device-management vendors

Scale & contact

Estimated revenue

About USD 8M (LinkedIn company page); third-party estimates vary higher.

Estimated monthly visits

10.5K

Traffic estimate as of Nov 2024

support@bymason.com1-855-697-6252

Signals & risks

Other
Apr 2025

Mason said tariff uncertainty was causing customers to pause million-dollar orders and pushed the company to consider manufacturing shifts toward India and Taiwan.

Source
Other
May 2024

Mason announced a major leadership reshuffle, appointing Webb Stevens as CEO and John Thimsen as CTO while Nancy Xiao moved to president; Webb later described a restructuring/turnaround that cut operating expense sharply and restored positive cash flow.

Source

Latest news

Seattle hardware startup Mason navigates tariff uncertainty

GeekWire · Apr 2025

Covers Mason’s tariff exposure, customer caution, and supply-chain flexibility strategy; says the company remains profitable and is looking at manufacturing in India and Taiwan.

Device Solutions Overview

Mason · Oct 2024

Official product overview highlighting devices for wellness, remote care, and enterprise field use.

Controller Release Notes *NEW for May*

Mason Support · Jun 2024

Shows ongoing platform updates including MFA, permissions, X-Ray/logging improvements, and other controller/admin enhancements.

Mason Secures C-Level Executives from Docker and Qualtrics to Lead Revolution in Mission-Critical Data Collection in Healthcare, Life Sciences and Retail

Business Wire · May 2024

Announced Webb Stevens as CEO and John Thimsen as CTO, with Nancy Xiao moving to president and board member.

BlogCareersDocsHomeLinkedIn companyPrivacy policySecuritySupportX/TwitterY Combinator profile
SourcesOfficial siteOfficial docsSupport centerCareersOfficial blogSecurity pageLinkedIn company pageY Combinator profileBusinessWire Series A announcementBusinessWire leadership announcementGeekWire 2025GeekWire 2019Built In Seattle company pageGetLatka company pageCB Insights financials

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