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Lugg

Lugg logo

Lugg

Move anything, anytime, anywhere

lugg.com
HQ: San Francisco, CA, USA; Remote
11-50
Consumer

Company research

Public company, workplace, funding, and market signals

Overview

Lugg is an on-demand moving and delivery platform for homes, apartments, storage, offices, furniture, appliances, junk removal, donation pickups, and retailer last-mile delivery. It is founder-owned and operated, remote-first, and positions itself as a fast, vetted, truck-included alternative to traditional movers. Public funding sources conflict slightly, but explicit rounds support at least $3.92M raised; LinkedIn reports $4.045M.

Primary product

On-demand moving and furniture/last-mile delivery app with truck + vetted movers included

Founded

2014

Headquarters

San Francisco, CA, United States

Team size

60-70

Work style

Remote

Industry

Transportation, Logistics, Supply Chain and Storage

Sub-industry

On-demand moving, last-mile delivery, and local delivery logistics

Offices

San Francisco, CA
Los Angeles, CA
San Diego, CA
Portland, OR
Seattle, WA
New Haven, CT

Business model

B2C on-demand moving marketplace
B2B retail last-mile delivery
gig/independent-contractor labor marketplace
software-enabled logistics platform

Funding

Stage

Seed

Total raised

$3.9M

Latest round

Seed VC-II · Jun 2017

People & investors

Leadership

Jordan Brown

Founder & CEO

Eric Kreutzer

President & Co-Founder

Alex Dolat

Head of Partnerships

Holly Benjamin

Head of Marketing

Galina Hyland

Head of Operations

Investors

A.Capital Ventures
CrunchFund
CSC Upshot Ventures
Paul Buchheit
Sam Altman
Sequoia Capital
Soma Capital
SV Angel
Wei Guo
Y Combinator

Work & culture

Remote-first since 2020, small-team and high-autonomy, founder-owned and operated, and strongly focused on customer experience, reliability, and fast execution.

Work style

Remote

Compensation

Public job postings show a Senior Backend Software Engineer role at $100K-$200K with 0.25% equity, remote, full-time, and 6+ years' experience; the posting says US citizenship/visa not required. Public gig-worker pages emphasize same-day pay and flexible work, while third-party job aggregators note salary transparency.

Benefits

Paid Time Off
Early-stage equity options
Flexible schedule
Remote options for corporate roles
Same-day pay for luggers
Background checks for crews
Live chat support
Damage Protection Guarantee

Product & market

Pricing

Upfront estimate based on time and distance; vehicle-based options for some jobs, with fixed partner pricing for some retail flows.

Differentiators

  • —Truck and vetted movers included in every booking
  • —On-demand service in as little as 30 minutes
  • —Transparent upfront pricing
  • —Damage Protection Guarantee
  • —Background-checked crews
  • —Retail business portal and fixed partner pricing
  • —Multi-stop routing
  • —Same-day furniture and large-item delivery

Technology

Ruby on Rails
PostgreSQL
PostGIS
Redis
GraphQL
React Native
Google Maps
Onfleet
Stripe
Slack
Intercom
Google Workspace

Customers

Consumers moving apartments, houses, dorms, storage, and offices
People buying furniture or appliances from stores
Marketplace buyers/sellers (e.g., Facebook Marketplace, Craigslist, OfferUp)
Retail partners needing same-day last-mile delivery
Furniture retailers
Garden centers
Storage operators
Event and showroom vendors
Donation and junk-removal customers

Competitors

Dolly
TaskRabbit
GoShare
Bellhop
Muvr
LoadUp
1-800-GOT-JUNK

Scale & contact

Estimated revenue

about $1M-$10M (public estimate; another source estimates $17.6M ARR in 2024)

Estimated monthly visits

289.2K

Traffic estimate as of Jun 2026

support@lugg.com

Signals & risks

Other
May 2024

Lugg filed for Chapter 11 bankruptcy protection in Delaware with more than $3M in debt, according to Law360.

Source
Other
May 2024

Law360 reported a wage class action and related disclosure issues tied to Lugg's bankruptcy case.

Source
Other
Dec 2024

Bloomberg Law reported Lugg's Chapter 11 plan faced a worker objection over secured claims tied to lawsuits.

Source

Latest news

Material Matter NYC: Lugg powers same-day delivery

Lugg blog · Mar 2026

Lugg served as official delivery partner at the Material Matters NYC home show for same-day customer and vendor deliveries.

Lugg ChatGPT App: Plan & Book Your Move with AI

Lugg blog · Jan 2026

Lugg launched a ChatGPT app to estimate and book moves in-chat.

Lugg is Back in Las Vegas! Everything You Need to Know

Lugg blog · Jan 2026

Official relaunch of Lugg service in Las Vegas Valley, including Summerlin and Henderson.

The Story Behind Sloat Garden Center’s Partnership with Lugg

Lugg blog · Jan 2026

Case study describing Lugg's same-day delivery partnership with Sloat Garden Center and use of the Business Portal.

Moving App Lugg Inc. Hits Ch. 11 After Remote Work Snafu

Law360 · May 2024

Law360 reported that Lugg filed for Chapter 11 bankruptcy protection in Delaware with more than $3 million in debt.

AppBecome a Lugger / careersBlogCities servedContactGitHub orgHelp CenterHomepageLinkedIn companyRetailers / partnerships
SourcesHomepageContactHelp Center: no phone supportPrivacy PolicyTerms of ServiceLugger Terms10-year company history blogYC company profileYC engineering job postLinkedIn company pageGitHub orgTechCrunch 2015 seed roundCB Insights financialsTracxn company profileLas Vegas relaunchChatGPT app launchSloat Garden Center partnershipMaterial Matters NYC partnershipBankruptcy article

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