Luciq · Jul 2026
Announcement of first-class Kotlin Multiplatform support, extending Luciq's crash reporting, session replay, bug reporting, and observability coverage to KMP projects.
Agentic Observability Platform for Mobile
Company research
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
Overview
Luciq (formerly Instabug) is a privately held, San Francisco–headquartered software company that provides an AI-powered mobile observability platform for bug reporting, crash/performance monitoring, session replay, and autonomous issue resolution for mobile teams.
Primary product
Agentic mobile observability platform for mobile app bug/crash reporting, performance monitoring, session replay, and AI-assisted resolution
Founded
2014
Headquarters
San Francisco, California, United States
Team size
150-200
Industry
Software Development
Sub-industry
Mobile observability / mobile app quality / developer tools
Offices
230 California Street, San Francisco, CA 94111, United States
Cairo, Egypt
Business model
B2B SaaS
enterprise subscription
usage-based pricing
annual enterprise contracts
Funding
Stage
Series B
Total raised
$53.2M
Latest round
Series B · May 2022
Latest amount
$46M
May 2022 · Insight Partners
May 2020 · Accel
Jun 2016 · Accel
Jan 2013
People & investors
Leadership
Chief Executive Officer
President / Co-founder
Co-founder / Chief Technology Officer
Chief Product Officer
Sherif Amer
Vice President Operations
Work & culture
Publicly described culture emphasizes ownership, openness, proactivity, direct communication, hard work balanced with fun, and a strong customer-first mindset ('Win User’s Hearts').
Compensation
No public salary bands, equity ranges, or compensation framework were found. Public signals point to a senior enterprise SaaS organization with product, engineering, and go-to-market leadership roles, but pay details are not disclosed.
Product & market
Pricing
Usage-based enterprise SaaS priced on Daily Active Users (DAU) and team seats; enterprise plans are customized.
Differentiators
- —Agentic AI agents that detect, diagnose, resolve, and help prevent issues
- —Purpose-built for mobile rather than general observability
- —Session replay plus repro steps and rich mobile context
- —Business-impact scoring and release-centric prioritization
- —Automated remediation workflows including pull-request generation
- —Transparent DAU + seat pricing with no crash or session limits
- —Broad mobile SDK support including iOS, Android, React Native, Flutter, and KMP
Technology
iOS
Android
React Native
Flutter
Kotlin
Swift
Java
JavaScript
TypeScript
GraphQL
Docker
Kubernetes
Terraform
Redis
Prometheus
Grafana
GitHub
Jira
Confluence
Okta
Customers
DoorDash
T-Mobile
Figma
Decathlon
Verizon
IHG
AB Inbev
Porsche
Qualtrics
Gojek
Lyft
PayPal
Robinhood
Cloudflare
Instacart
Competitors
BugSnag
Sentry
Firebase Crashlytics
New Relic
AppDynamics
Bitdrift
App Center
Scale & contact
Estimated revenue
$20M-$30M
Latest news
Luciq · Jun 2026
Luciq cites third-party SDK intelligence showing adoption across 80 production apps and claims market-share growth across Android and iOS; the post highlights Instacart, Pinterest, T-Mobile, Southwest Airlines, and Adobe Photoshop as examples.
Business Wire · Feb 2026
Product expansion announcement adding a closed-loop multi-agent system, faster instrumentation, and enhanced session replay to reduce production issues before users are impacted.
Business Wire · Sep 2025
Official rebrand announcement; Luciq positions itself as an agentic mobile observability platform and says it has enterprise-grade adoption, backing from Accel and Insight Partners, and customers including DoorDash, T-Mobile, Figma, Decathlon, and Verizon.
Luciq · Feb 2025
Company announcement that Jim Douglas became CEO while Omar Gabr moved to President; the post describes Douglas as a five-time CEO with prior leadership roles at Armory and Wind River.
Jobs and careers at Luciq (formerly Instabug)
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