Public hiring language emphasizes customer empathy, problem-solving, communication, organization, proactive ownership and bringing beautiful things into the world. The available careers evidence is limited and appears to describe a small, hands-on Brooklyn team rather than a formal broad benefits program.
Compensation
No public salary bands or verified equity/compensation details found. A careers page describes a customer-support role as contract-to-full-time; it does not publish pay.
Benefits
Potential remote flexibility for some roles
Contract-to-full-time path cited for a customer-support role
100% happiness guarantee for shipped orders
Trade-program pricing, volume discounts, drop-shipping and dedicated account representation