PRNewswire · Mar 2024
Latchel launched an optional resident-benefits package priced at $14.99/month, positioning it as a way for property managers to create ancillary revenue without mandatory fees.
24/7 emergency maintenance department for property managers and…
Company research
Public company, workplace, funding, and market signals
Updated Jul 30, 2026
Overview
Latchel is a Seattle-based proptech company that serves property managers with an AI front office: 24/7 call answering, maintenance triage and dispatch, resident-benefits add-ons, and deep integrations with property-management systems.
Primary product
AI front office and 24/7 maintenance coordination platform for property managers
Founded
2016
Headquarters
Seattle, Washington, United States
Team size
30-40
Work style
Remote
Industry
Real Estate
Sub-industry
Property management software / proptech
Offices
Seattle, Washington (HQ)
San Francisco, California
Bellevue, Washington
Tacoma, Washington
Business model
B2B SaaS
subscription software
managed maintenance coordination services
resident-benefits marketplace / add-ons
call-center and dispatch services
Funding
Stage
Series A
Total raised
$24.4M
Latest round
Strategic investment · Mar 2023
Mar 2023 · Allegion Ventures
Jul 2022 · F-Prime Capital
Jan 2021
Jun 2019 · Y Combinator / Bain Capital Ventures
People & investors
Leadership
CEO, Cofounder
Cofounder and COO
Head of People Operations
VP Service Operations
Founders
Co-Founder, Engineering Lead
Work & culture
Latchel describes itself as a 100% remote team that values autonomy, strong communication, and a connected culture. Public materials emphasize customer obsession, continuous improvement, and bias for action, plus quarterly performance reviews and direct compensation transparency.
Work style
Remote
Compensation
Public job posts show market-based pay with no traditional salary-negotiation process. Latchel offers three salaried compensation packages balancing cash and equity, reviews performance quarterly, and has published an engineering range of about $100.1k-$181.2k+ plus equity for software roles.
Benefits
Nationwide medical, dental, and vision coverage
Company stock options
401(k) with matching
Up to 4 weeks of PTO
Monthly home-office stipend
Transparent salary/equity packages
Product & market
Pricing
Primarily B2B software/services for property managers, with optional resident-paid add-ons such as a $14.99/month benefits package; public materials also say the maintenance platform can be offered at no upfront cost to property managers.
Differentiators
- —AI front office that answers leasing, owner, resident, HOA, and city calls 24/7
- —AI maintenance engine that troubleshoots before dispatching vendors
- —Human escalation layer for complex or emergency issues
- —Highly customizable workflow rules and knowledge base
- —Integrations with major PMS platforms and lighter data pipelines for others
- —Resident-benefit and insurance add-ons that create ancillary revenue for managers
Technology
Laravel
PostgreSQL
Slack
FullStory
Raygun
Cronitor
Zapier
Yardi
AppFolio
Buildium
Rent Manager
Rentvine
Propertyware
Leonardo247
Aptly
LeadSimple
Entrata
RealPage
MRI
Customers
Property management companies
Landlords
Single-family rental operators
Multifamily operators
Residents using optional benefit packages
Excalibur Homes
Competitors
Property Meld
HappyCo
Buildium
AppFolio
Entrata
Rent Manager
Scale & contact
Estimated revenue
Approximately $5M-$10M annually; public estimates cluster around $5.5M-$6.2M
Estimated monthly visits
27.7K
Traffic estimate as of Jul 2026
Latest news
PRNewswire · Sep 2023
Latchel and Sure teamed up to embed renters insurance into Latchel’s resident dashboard, reducing compliance burden and expanding the resident-experience marketplace.
GeekWire · Mar 2023
GeekWire reported Allegion Ventures’ undisclosed investment in Latchel and noted the company’s focus on single-family rental property management workflows and services.
Allegion Ventures · Mar 2023
Allegion Ventures announced Latchel as a portfolio investment; the press release said terms were undisclosed and described Latchel as a venture-backed proptech startup founded in 2017.
PRNewswire · Jul 2022
Latchel announced a $16.7 million Series A led by F-Prime Capital, with participation from RiverPark Ventures and existing investors MetaProp, Bain Capital Ventures, 1984 Ventures, and Hack VC.
Jobs and careers at Latchel
0 jobs at Latchel
No open positions
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