CNBC · Jul 2026
CNBC interviewed CEO Ankit Jain about how AI can streamline healthcare and reduce burden on nurses and care teams.
AI-powered phone automation for healthcare.
Company research
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
Overview
Infinitus is a San Francisco-based healthcare agentic AI company that automates clinical and administrative phone calls across the patient journey. Its platform helps providers, payors, and pharma teams handle benefit verification, prior authorization follow-up, enrollment, copay monitoring, refill coordination, and conversation analysis.
Primary product
Healthcare voice/agentic AI platform for automating clinical and administrative phone calls
Founded
2019
Headquarters
San Francisco, California, United States
Team size
150-200
Work style
Hybrid
Industry
Software Development
Sub-industry
Healthcare voice AI / conversational automation
Offices
340 Brannan Street, Suite 500, San Francisco, CA 94107
Business model
enterprise SaaS
usage-based pricing (per task/minute)
subscription
annual platform and license fees
Funding
People & investors
Leadership
Co-founder & CEO / Founder & Company Lead
Co-founder & CTO / Founder & Technology Lead
Gurudutta Ramanathaiah
Engineering Lead
Medical Lead
Head of Customer Engineering
Jennifer Leather
Legal Lead
Matt Orfuss
Finance Lead
Brendan Foley
Growth Lead
Sarah Baicker
Marketing Lead
Jody Barkin
Strategy + Operations Lead
Angela Patriarca
People Lead
Dan Kim
Chief of Staff
Work & culture
Mission-driven, customer-obsessed, high-trust and high-ownership, with a strong emphasis on healthcare safety, compliance, and internal leadership growth.
Work style
Hybrid
Compensation
No public salary bands found. Public compensation signals are limited to benefits and retirement/perks rather than disclosed pay ranges.
Benefits
United Healthcare PPO medical plans
Kaiser HMO for California residents
Principal dental insurance
Principal vision insurance
$0 mental health copay for in-network care
Human Interest 401(k)
401(k) eligibility after 30 days
paid parental leave
quarterly wellness/equipment stipends
flexible PTO
Product & market
Pricing
Annual platform and license fees plus usage-based charges (per task/minute), with subscription options and enterprise discounts for multi-year commitments.
Differentiators
- —Purpose-built for healthcare phone calls
- —No-code AI agent builder (Studio)
- —Conversation insight engine (Lens)
- —AI copilot for legacy IVR navigation (FastTrack)
- —Real-time multimodal dialogue breakdown
- —Guardrails and compliance for regulated healthcare workflows
- —Knowledge graph built from millions of real-world interactions
Technology
LLMs
multimodal AI
knowledge graph
SMART on FHIR
Salesforce Life Sciences Cloud
Go
Python
React
Redux
JavaScript
Google Cloud Platform
Amazon Connect
Salesforce
HIPAA-compliant workflows
SOC 2 Type II
HITRUST-certified cloud
Customers
44% of Fortune 50 healthcare companies
8 of the top 10 pharmaceutical manufacturers
health systems
payors
pharmaceutical patient support programs
specialty pharmacies
Novartis
GSK
CVS Health
Humana
Aetna
CarelonRx
Express Scripts
Texas Health and Human Services
Memorial Hermann Health System
Competitors
nference
Syllable
Infervision
Scale & contact
Estimated revenue
$1M-$10M
Estimated monthly visits
10.3K
Traffic estimate as of Jun 2026
Latest news
PRNewswire · Jun 2026
Infinitus launched Clinical Escalations, a risk-detection system for healthcare AI agents that continuously scores conversation risk and claims a 0% under-triage rate in real-world settings.
PRNewswire · May 2026
Infinitus launched Lens, a conversation insight engine that evaluates both AI-led and human-led healthcare interactions using the same criteria.
PRNewswire · Apr 2026
Infinitus launched Studio, a no-code healthcare AI agent builder designed to speed deployment and improve control, quality, and compliance.
PRNewswire · Feb 2026
Infinitus announced an agentic AI suite for health plans covering member onboarding, triage, self-service, and care navigation.
Jobs and careers at Infinitus
7 jobs at Infinitus
HR Business Leader
Remote
People
San Francisco Office; San Francisco, California , U.S.A
1w ago
Remote
Full-time
Lead Product Manager, AI Hub
Remote
Product
San Francisco Office; San Francisco, California , U.S.A
2w ago
Remote
Full-time
Vendor & Resource Manager
Remote
Operations
Remote
1mo ago
Remote
Full-time
Implementation Manager
Remote
Customer Success
Remote
2mo ago
Remote
Full-time
AI Full Stack Engineer
Remote
Engineering
San Francisco Office
4mo ago
Remote
Full-time
Customer Success Manager
Remote
Customer Success
Remote
9mo ago
Remote
Full-time
Data Analyst
Remote
Product
San Francisco Office
1y ago
Remote
Full-time