LinkedIn · Jul 2026
Thought-leadership post on the gap between experiment automation and autonomous lab operations, stressing physical signals, response ownership, and audit-ready evidence.
AI powered Lab Operation Management SaaS Platform
Company research
Public company, workplace, funding, and market signals
Updated Jul 30, 2026
Overview
iLabService is an AIoT-driven LabOps intelligence company that helps regulated laboratories automate monitoring, equipment management, and inventory workflows while producing audit-ready compliance records.
Primary product
AIoT-powered LabOps platform (Guardian, Equipment, and Inventory modules)
Founded
2016
Headquarters
Shanghai, China (Pudong)
Team size
10-20 employees
Industry
Information Technology & Services
Sub-industry
Laboratory operations management software / AIoT platform
Offices
上海市浦东新区锦绣东路2777弄锦绣申江18号楼403
浙江省杭州市余杭区五常街道联创街77号汇银中心1幢3层306室
No.8 Science Park West Avenue, Pak Shek Kok, New Territories, Units 108-110, 1st Floor of Building 8W, Phase Two, Hong Kong Science Park, Hong Kong
1200 Morris Turnpike, Suite 3005, Short Hills, New Jersey 07078
Business model
B2B SaaS
software + hardware platform
enterprise implementation / services
Funding
People & investors
Leadership
Founder & CEO
Founder & COO
Director of Hardware Product
Sherry Xie
Sales Director
QI Wang
Service and Supply Chain Director
Founders
Co-founder
Work & culture
Public messaging emphasizes innovation, compliance, efficiency, customer co-development, and global expansion; no formal public employee-benefits page was found.
Product & market
Pricing
Public pricing is not disclosed; the site suggests enterprise, modular SaaS plus hardware deployments and partner/channel sales.
Differentiators
- —3-in-1 product suite: Guardian, Equipment, Inventory
- —software + hardware integration
- —5-minute deployment
- —low-cost wireless sensor approach
- —audit-ready compliance / traceability
- —modular workflows that can be deployed separately or together
- —covers environment, equipment, inventory, and response in one operating record
Technology
AIoT
IoT sensors
cloud platform
big data analytics
AI / machine learning
API integrations
Android app
iOS app
wireless sensors
FDA 21 CFR Part 11 audit trails
Customers
pharma companies
biotech companies
CRO/CDMO
testing laboratories
enterprise R&D teams
Johnson & Johnson
BASF
Merck
WuXi AppTec
Yangtze River Pharmaceutical
BeiGene
Shanghai Institute of Medical Device Testing
Coca-Cola CPS
Agilent Technologies
Competitors
Ovation
Automata
Tecan
LabVantage
Elemental Machines
Genemod
Cirdan Imaging
Scale & contact
Estimated revenue
~$3M ARR (estimated)
Latest news
LinkedIn · Jul 2026
Announces a US-market business-development hire and highlights ongoing North American expansion and labOps outreach.
LinkedIn · Jul 2026
Shows a live deployment for a QC laboratory at HKSTP Tai Po InnoPark and mentions collaboration on North America market expansion.
iLabService blog · Sep 2025
First ArabLab appearance in Dubai, positioning the company for Middle East, Africa, and Europe expansion.
iLabService blog · May 2025
Announces entry into Hong Kong Science and Technology Parks (HKSTP) and describes internationalization and biomedicine-focused growth.
Jobs and careers at iLabService
0 jobs at iLabService
No open positions
Check back later for new openings