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HqO

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HqO

hqo.com
HQ: Boston, Massachusetts, United States
200
Real Estate

Company research

Public company, workplace, funding, and market signals

Updated Aug 16, 2026

Overview

HqO is a Boston-based commercial-real-estate technology company that helps landlords and operators manage tenant relationships, building operations, workplace experiences, and asset performance. Its platform combines tenant engagement, operational workflows, analytics, access, amenities, and AI-oriented intelligence for experience-led properties.

Primary product

Real Estate Experience (REX) Platform, including HqO’s CRM for CRE, tenant lifecycle management, tenant engagement apps, operations tools, intelligence, and REX methodology.

Founded

2018

Headquarters

38 Chauncy Street, Floor 12, Boston, Massachusetts 02111, United States

Team size

51-200

Industry

Software Development

Sub-industry

Commercial real estate technology / proptech / workplace experience software

Offices

Boston, Massachusetts, United States
New York, New York, United States
London, United Kingdom
Paris, France
Amsterdam, Netherlands

Business model

B2B SaaS
Enterprise software licensing
Implementation and professional services
Platform and transaction-related services

Funding

Stage

Series D / late-stage private company

Total raised

$200M

Latest round

Series D · Oct 2023

Latest amount

$50M

Series D

Oct 2023 · Koch Real Estate Investments, a subsidiary of Koch Industries

$50M

People & investors

Leadership

Chase Garbarino

Co-founder and Chief Executive Officer

Jared Stenquist

Co-founder

Gregory Gomer

Co-founder

Shelly Just

Chief Operating Officer

Hannah Lombardo Stager

Head of People

Kunal Lala

Senior Managing Director, UK & EMEA

Steve Dietz

Managing Director

Vinay Sachdev

Senior Vice President, Global Engineering

Petula Lucey

Senior Vice President, Global Marketing

Investors

Accomplice
Insight Partners
Koch Industries
Koch Real Estate Investments
The Related Companies

Work & culture

HqO presents itself as mission-driven around improving how people experience real estate and increasingly emphasizes operational excellence, customer outcomes, AI readiness, and systems thinking. Public employee-review signals are mixed to negative: an Exa-indexed employer profile reported a 1.8/5 overall rating, with work-life 2.1, compensation 1.9, culture 1.8, and career 1.9. These reviews are anecdotal and should not be treated as definitive.

Compensation

No reliable company-wide compensation bands were found. Public job listings identify engineering, product, customer success, sales, and implementation roles in Boston, New York, and EMEA, but the researched sources did not provide sufficiently reliable salary data.

Benefits

Public evidence indicates HqO has an active benefits and careers program, but a complete current benefits list was not publicly available in the researched sources.
Professional development and learning tools appear in the company technology footprint, including LinkedIn Learning.

Product & market

Pricing

Custom enterprise pricing; public evidence points to demo-led sales and negotiated software, implementation, and platform contracts. No public standard price list was found.

Differentiators

  • —Purpose-built commercial-real-estate CRM rather than a generic CRM
  • —Combines tenant engagement, tenant lifecycle, building operations, asset management, and intelligence
  • —REX Framework / methodology ties experience programs to tenant, operational, and investor outcomes
  • —Digital Grid and Quantum Core are positioned as an AI-ready CRE data and intelligence foundation
  • —Large reported deployment footprint: more than 400 million square feet and more than 700 properties in 32 countries in HqO’s core company description; later 2025 releases cite more than 1,500 properties

Technology

TypeScript
JavaScript
Node.js
React
Redux
Angular
GraphQL
Python
Kubernetes
Terraform
Ansible
Apache Kafka
RabbitMQ
AWS-related infrastructure
OpenAI
PostgreSQL or relational database technologies
Salesforce
HubSpot
Stripe
NetSuite

Customers

Columbia Property Trust
Vornado Realty Trust
Nuveen Real Estate
Jamestown
Hudson Pacific Properties
Grosvenor
Landsec
J.P. Morgan Asset Management
Endurance Land
HB Reavis

Competitors

VTS
Building Engines / Building Engines by JLL
HqO-adjacent workplace-experience platforms such as Equiem, OfficeRnD, Spaceflow, and Equiem
MRI Software
Yardi Systems
ServiceNow workplace and facilities products

Scale & contact

Estimated revenue

$20M-$30M annually; an Exa-indexed company profile estimated approximately $21M.

Estimated monthly visits

11.4K

Traffic estimate as of Jun 2026

Signals & risks

Other

Public company-data estimates indicate substantial headcount contraction from more than 200 employees reported in February 2023 to approximately 73 employees in the latest Exa-indexed company profile. This may reflect restructuring, data methodology differences, or reductions; a formally announced layoff was not located.

Source
Other

HqO operates in a pressured commercial-real-estate market affected by hybrid work, reduced office demand, and constrained investment. The company’s own 2025 materials describe a major organizational and product reorientation toward AI and operational systems.

Source
Acquisition
Jan 2024

HqO acquired Symbiosy, a smart-building technology platform developed by HB Reavis. Terms were not disclosed. The transaction followed HqO’s acquisitions of Office App and Leesman.

Source

Latest news

HqO Introduces the First Purpose-Built CRM for CRE, a Unified Platform for Experiential Landlords

Business Wire · Oct 2025

HqO launched a purpose-built CRM for commercial real estate that unifies leasing, operations, experience, intelligence, tenant data, and workflows. The release introduced or emphasized the Digital Grid, Quantum Core, and tenant lifecycle capabilities.

HqO Unveils CRE’s First System of Record for Customer Experience

HqO · May 2025

HqO announced a platform unifying asset management, tenant lifecycle, and building operations, alongside the REX Framework. The stated goal is to connect tenant outcomes, operational performance, and investor value while improving AI readiness.

Proptech Firm HqO Acquires Smart Building Platform Symbiosy

Commercial Observer · Jan 2024

HqO acquired Symbiosy from HB Reavis, adding smart-building integrations, IoT, data management, and visualization capabilities, particularly in European markets. Terms were not disclosed.

HqO Raises Over $50M in Series D Funding to Revolutionize the Real Estate Landscape

HqO · Oct 2023

HqO announced more than $50M in Series D funding led by Koch Real Estate Investments, with participation from Accomplice, Insight Partners, Related, and existing investors. HqO said the financing brought cumulative funding to more than $200M.

HqO Announces Executive Appointments as Part of Continued Global Expansion

Taylor Johnson · Feb 2023

HqO announced Vinay Sachdev as SVP of Global Engineering and Petula Lucey as SVP of Global Marketing. The contemporaneous release described HqO as having more than 200 employees across Boston, New York, Amsterdam, London, and Paris and serving more than 100 clients.

About / teamCareersCompany homepageCRM for CRE product pageEngineering / technology blogGitHub organization/searchHqO InsiderLinkedIn company pageNews and press releasesX / Twitter
SourcesHqO official websiteHqO official company release: Series D fundingHqO official release: system of record for CRE customer experienceHqO official CRM for CRE product pageHqO official insider publicationHqO official LinkedIn company pageHqO careers / open positionsHqO engineering and technology company profile evidenceHB Reavis announcement of Symbiosy acquisitionCommercial Observer on Symbiosy acquisitionCrunchbase News on Series DHqO technology/product releases

Jobs and careers at HqO

1 job at HqO

Account Manager (Leesman)

On-site
Operations
London, United Kingdom
1mo ago
On-site
Full-time
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