Hotel Tech Report · Jul 2026
Third-party product page showing current positioning, integrations, pricing-by-quote context, and weak public review volume.
Unified, enterprise messaging platform for leading brands of the world
Public company, workplace, funding, and market signals
Glowing.io (Glowing, Inc.) is a Las Vegas-based, AI-powered guest engagement and unified messaging platform for luxury hospitality, built to centralize guest conversations across messaging channels and add real-time translation and automation.
Primary product
AI-powered guest engagement and unified messaging platform for luxury hospitality
Founded
2014
Headquarters
Las Vegas, Nevada, United States
Team size
10-20
Industry
Software Development
Sub-industry
Guest messaging software
Offices
0 jobs at Glowing.io
Check back later for new openings
Business model
Stage
Seed
Latest round
Seed · Jul 2023
Leadership
CEO & Founder
Director of Engineering
Vice President & General Manager
Founders
Co-Founder & CTO
Investors
Public materials emphasize an AI-first, service-oriented, luxury-hospitality culture: high-touch guest experience, fast onboarding, 24/7/365 support, and AI meant to augment staff rather than replace them.
Compensation
No public compensation information found.
Pricing
Usage-based / per-room SaaS pricing with an Unlimited Plan at $3 per room per month plus custom enterprise pricing.
Differentiators
Technology
Customers
Competitors
Estimated revenue
USD 1M-10M
Hotel Tech Report · Jul 2026
Third-party product page showing current positioning, integrations, pricing-by-quote context, and weak public review volume.
Vellum · Oct 2024
Case study/interview with Jasen Lew on using AI to support hotel staff, build personalized replies, and improve workflows with Vellum tooling.
Boutique Hotel News · Jun 2024
Covered the same Cendyn partnership and emphasized AI-generated, tone-of-voice-aligned guest messaging recommendations.
Hotel Online · Jun 2024
Reported a hospitality integration connecting Glowing’s messaging to Cendyn CRM across channels such as WeChat, WhatsApp, Telegram, Messenger, and Skype.
Newswire · May 2024
Announced Rosewood deployment of Glowing’s GX platform, highlighting AI-driven guest messaging, patterns/insights, and bespoke experience management.