Giga LinkedIn · Jul 2026
Giga introduced a Slack interface for Scout that investigates KPI changes, reads supporting conversations, identifies workflows, recommends fixes, and estimates customer impact.
Company research
Public company, workplace, funding, and market signals
Updated Aug 2, 2026
Overview
Giga (formerly GigaML) is a San Francisco enterprise-AI company that builds agentic customer-support and enterprise-operations software. Its agents handle voice and chat interactions, execute actions in business systems, and continuously analyze conversations and operational KPIs to improve resolution, escalation, and customer-satisfaction outcomes. The company says it supports 99 languages and can deliver approximately 400 ms voice response times.
Primary product
Giga’s agentic support platform, centered on Scout: an AI “forward-deployed engineer” that investigates KPI changes, identifies conversation/workflow failure patterns, proposes fixes, validates them against traffic, and can deploy approved changes. The platform also includes voice, omnichannel, browser-agent, Agent Canvas, Insights, and CLI products.
Founded
2023
Headquarters
San Francisco, California, United States
Team size
Approximately 50–60; LinkedIn company data reported 59 employees in July 2026. Historical YC data reported 30.
Work style
Open Positions
31 jobs at Giga
Senior Forward Deployed Engineer
On-siteEngineeringSan Francisco6d ago
On-site