Genuity Blog · Oct 2025
Major product update covering AI help desk features, reporting improvements, asset integration alerts, new connectors, and roadmap items such as an AI agent and a local help center app.
SaaS Platform to manage IT and buy business software
Company research
Public company, workplace, funding, and market signals
Updated Jul 29, 2026
Overview
Genuity is a B2B IT management and purchasing platform built by and for IT professionals. It combines IT service/asset management software with a marketplace for buying software and services at wholesale prices, aiming to centralize help desk, assets, vendor/contract spend, telecom expense, and network monitoring in one platform.
Primary product
IT service and asset management platform with software/services marketplace
Founded
2017
Headquarters
800 Roosevelt Road, Building B, Suite 310, Glen Ellyn, IL 60137
Team size
11-50
Work style
Flexible
Industry
IT Services and IT Consulting
Sub-industry
IT service and asset management software
Offices
800 Roosevelt Road, Building B, Suite 310, Glen Ellyn, IL 60137
800 Roosevelt Rd Building C Suite 1, Glen Ellyn, Illinois, United States
155 N Wacker Dr Ste 4250, Chicago, Illinois 60606, United States
651 W Washington Blvd, Suite 103, Chicago, Illinois 60661
Business model
B2B SaaS
subscription
freemium/community plan
marketplace / transaction take-rate
managed IT services / support
Funding
Stage
Seed
Total raised
$125K
Latest round
Seed · Sep 2021
Latest amount
$125K
Sep 2021 · Y Combinator
Aug 2021
People & investors
Leadership
Co-Founder & CEO
Co-Founder
Director of Cyber Security
Work & culture
Public materials describe a remote team with flexibility, collaboration, and a mission-driven culture focused on transparency and democratizing IT.
Work style
Flexible
Compensation
No public salary bands, compensation ranges, or visa policy details were found in the sources reviewed; careers copy emphasizes flexibility and remote-team culture rather than pay data.
Product & market
Pricing
Free community plan plus paid tiers; marketplace savings/transaction-driven model with wholesale purchasing and transaction take-rate language in public materials.
Differentiators
- —All-in-one IT admin suite plus marketplace
- —Collective purchasing power / wholesale pricing
- —Unlimited users and unlimited usage on community plan
- —Built by IT pros for IT pros
- —Real-time chat support and free onboarding assistance
- —Transparency-first positioning against hidden fees and gotchas
- —Coverage across help desk, assets, contracts, SaaS/vendor spend, telecom, and monitoring
Technology
Box
QuickBooks
Microsoft 365
Microsoft Teams
Slack
Google Workspace
Sophos
Mosyle
Customers
IT professionals
IT leaders
businesses of all sizes
finance leaders
executives
SMBs
Competitors
ServiceNow
SolarWinds
BMC Software
Nicus Software
10Duke
MobilSense
Saaswedo
Rainmaker 24
Redwood Compliance
kore wireless
Scale & contact
Estimated revenue
About $2M-$2.2M ARR (public estimates)
Latest news
Genuity Blog · Jul 2025
Promotes a Sophos partnership/promo, highlighting endpoint security, MDR, and Genuity's collective purchasing power.
Genuity Blog · May 2025
Webinar about Microsoft 365 Copilot and enterprise AI, positioning Genuity as a partner for secure productivity and Microsoft ecosystem adoption.
Genuity Blog · Apr 2025
Security-focused post describing email threat indicators and Genuity's partnership with Avanan for email security.
Genuity Blog · Mar 2025
Webinar announcement focused on MDR and cybersecurity education, hosted by David Donnelli.
Jobs and careers at Genuity
0 jobs at Genuity
No open positions
Check back later for new openings