Front App

Company research

Public company, workplace, funding, and market signals

Updated Aug 16, 2026

Overview

Front is a customer operations platform for B2B teams, helping companies manage customer conversations, collaboration, and context across support, sales, success, and operations.

Primary product

Front customer operations platform / shared inbox and customer communication hub

Founded

2013

Headquarters

San Francisco, California, United States

Team size

201-500

Industry

Software Development

Sub-industry

Customer service / customer operations software

Offices

1 Montgomery St, San Francisco, California 94104, US

300 Montgomery Street, Floor 5, San Francisco, California, United States

311 West Monroe Street Convene, Chicago, Illinois 60606, US

Av. Apoquindo 5950, Las Condes, Santiago, Chile

32 Rue René Boulanger, Paris, Île-de-France 75010, France

City Quay, Dublin, County Dublin, Ireland

Business model

SaaS

subscription

Funding

Stage

Series D

Total raised

$203.9M

Latest round

Series D · Jun 2022

Latest amount

$65M

Series D

Jun 2022 · Salesforce Ventures and Battery Ventures

$65M

Series C

Jan 2020 · A group of CEOs/founders led the round

$59M

Series B

Jan 2018 · Sequoia Capital

$66M

Series A

May 2016 · Social Capital

$10M

Seed Round

Sep 2014 · SoftTech VC

$3.1M

People & investors

Leadership

Mathilde Collin

Co-founder and Exec Chair

Dan O'Connell

Chief Executive Officer

Chris Byron

Director of Engineering, Security and Infrastructure

Chris Juliano

Head of Talent

Sarah Spangenberg

Head of Product Marketing

Rob Kolbuch

Head of Channel Partnerships West

Greg K.

Director of Corporate IT and Enterprise Security

Founders

Laurent Perrin

Co-founder and CTO (historical source)

Mohammed Attar

Co-founder

Thibaud Elziere

Co-founder

Investors

Work & culture

Public sources emphasize collaboration, strong workplace culture, customer-centricity, and AI/product innovation. Front’s 2022 funding announcement and Cloud 100 recognition highlighted workplace culture and mission-critical customer communication work.

Compensation

No public, company-wide compensation policy found in the searched sources. Active hiring suggests ongoing investment in product, customer success, and GTM roles, but no verified salary bands were surfaced.

Product & market

Pricing

Not publicly confirmed in the searched sources; Front appears to offer a free trial and demo-based sales motion, consistent with subscription SaaS.

Differentiators

—Built for B2B complexity and multi-team customer workflows
—Combines shared inbox, collaboration, and contextual data from multiple systems
—Positioned as an operational layer for customer-facing work
—Broad adoption across support, operations, and account management teams
—Strong brand and culture signal as a Cloud 100 company

Technology

mulesoft

nodejs

ramp

gainsight

bamboo

okta

redux

onelogin

python

jira

typescript

salesforce

qualtrics

pagerduty

angular

workday

git

asana

mixpanel

Customers

Uber Freight

Navan

Stripe

Shopify

Airbnb

Hulu

Lyft

Mailchimp

Flexport

MongoDB

five of the Fortune 25

over 9,000 companies overall

Competitors

moxie

moveworks

zimbra

slack

Scale & contact

Estimated revenue

Not publicly confirmed; likely tens of millions to low hundreds of millions USD annually based on scale, headcount, funding, and customer base, but this is an estimate only.

Estimated monthly visits

270K

Traffic estimate as of Jun 2026

Signals & risks

Other

Mar 2024

Front announced a new CEO, indicating a leadership transition. This is not inherently negative but is a material company change.

Source

Acquisition

Oct 2018

Front acquired Meetingbird, a scheduling platform, in 2018.

Source

Acquisition

Jun 2022

No shutdown or layoff evidence found in the searched sources; company appears active and hiring.

Latest news

Front's MCP server is now available in open beta

Front Community · Jul 2026

Front launched an MCP server so AI tools like Claude, ChatGPT, Notion, and Slack can pull context from Front and act on it.

Big news: Front now integrates with Zoom Contact Center

Front LinkedIn · Jun 2026

Front announced a Zoom Contact Center integration that brings inbound/outbound calls, voicemails, and SMS into Front.

From request to resolution: How Front AI runs the work, not just the reply

Front blog · Apr 2026

Front announced Autopilot Playbooks, Resolve, and an updated Copilot, pushing its AI product deeper into workflow completion rather than only reply generation.

Front AI: Autopilot Playbooks, Resolve, and the new Copilot

Front Community · Apr 2026

Front released the next phase of its AI product line, focused on automating work from request to resolution.

Front Surpasses $100M ARR as Companies Embrace Human-Centric AI for Customer Operations

Business Wire · Sep 2025

Front said it surpassed $100M ARR, highlighted record new-business performance, and framed the milestone as validation of its human-centric AI customer operations strategy.

About Blog Blog Careers Careers Careers Community Company / About Customer stories Developer portal / API

SourcesFront homepage Business Wire: Front Raises Series D at $1.7B Valuation Business Wire: Front named to Forbes Cloud 100 TechCrunch: Front raises $59M round led by other tech CEOs TechCrunch: Front raises $66M to replace Microsoft Outlook TechCrunch: Front grabs $10M TechCrunch: Front pulls $3.1M

Jobs and careers at Front App

17 jobs at Front App

Senior Solutions Engineer

On-site

Sales & Success

Chicago, IL; Chicago, Illinois, United States

1w ago

On-site

Full-time