Acquisition
Jan 2024Front acquired Windsor.io, an AI platform for personalized video and customer communications, to accelerate its AI roadmap.
SourceCustomer communications hub for building strong relationships.
Company research
Public company, workplace, funding, and market signals
Updated Jul 28, 2026
Overview
FrontApp, Inc. (Front) is a privately held B2B customer-operations platform for complex, high-stakes customer conversations. It combines shared/omnichannel inboxes, collaboration, workflows, analytics, integrations, and AI automation so customer-facing teams can coordinate without losing context. Front reported more than $100M ARR in 2025 and 9,300+ businesses as of the current About page.
Primary product
Front: an AI-powered customer-operations and customer-communication platform covering email, SMS, WhatsApp and other channels, with shared inboxes, assignments, routing, SLA/workflow automation, reporting, integrations, Front AI, Autopilot and Smart QA.
Founded
2013
Headquarters
San Francisco, California, United States
Team size
300+; third-party estimates range from approximately 317 to 500, with the official About page stating 300+ team members.
Work style
Hybrid
Industry
Open Positions
25 jobs at Front
Marketing Operations Manager
On-siteMarketingSan Francisco, CA3d ago
On-site