Public company, workplace, funding, and market signals
Updated Aug 16, 2026
Diligent Robotics is an Austin-based healthcare robotics company founded by social-robotics researchers Andrea Thomaz and Vivian Chu. It develops socially intelligent, human-centered robots that work alongside hospital staff and automate routine logistics, helping clinicians spend more time on patient care. Diligent was acquired by Serve Robotics on January 27, 2026, and continues as a Serve subsidiary.
Primary product
Moxi, an autonomous mobile-manipulation hospital robot that transports medications, lab specimens, supplies, and other items; navigates elevators and doors; and integrates with hospital workflows.
Founded
2017
Headquarters
Austin, Texas, United States
Team size
100-250
Work style
Hybrid
Industry
Hospitals and Health Care
Sub-industry
Healthcare robotics; physical AI; hospital logistics automation
Offices
Business model
Stage
Acquired; operating as a subsidiary of Serve Robotics
Latest round
Acquisition by Serve Robotics · Jan 2026
Latest amount
$29M
Jan 2026 · Serve Robotics
Sep 2023 · Canaan Partners
Feb 2022 · Tiger Global Management
Mar 2020
Apr 2019
Jul 2017
Leadership
Founder and CEO
Co-Founder; formerly Chief Innovation Officer and CTO at Diligent Robotics; subsequently Head of Product, Robotics Systems & Firmware at Serve Robotics
Chief Technology Officer
Chief Operating Officer
Ryan Magnes
Chief Revenue Officer
Connor Frischmeyer
Head of Strategic Finance
Chris Henry
VP, Commercial
Carley Halsey
Director, Client Success & Implementations
The company presents itself as mission-driven, human-centered, and focused on deploying advanced robotics in real clinical environments rather than research-only settings. Public careers materials emphasize collaboration, positive support, fast-paced startup work, commercial impact, and building robots that support rather than replace frontline care teams.
Work style
Hybrid
Visa sponsorship
Limited
Compensation
Public careers materials mention competitive salary and equity but generally do not publish ranges. Third-party H-1B/LCA datasets show sponsored engineering and technical roles, with reported base-salary figures broadly ranging from approximately $120,000 to $195,000 depending on role and year; these are filing data rather than guaranteed current offers.
Benefits
Pricing
Enterprise deployment pricing is not publicly listed. Serve’s acquisition announcement indicates expected annual sales of approximately $200,000-$400,000 per hospital facility deploying Moxi, suggesting a negotiated enterprise purchase, lease, or recurring-service model.
Differentiators
Technology
Customers
Competitors
Estimated revenue
$100M-$150M annually according to third-party company-profile estimates; low confidence because Diligent is private and public sources do not provide a consistent standalone revenue figure. The Serve acquisition announcement separately implies approximately $5M-$10M of annual sales across 25 facilities at its stated $200,000-$400,000 per-facility estimate.
Estimated monthly visits
14.7K
Traffic estimate as of Jun 2026
Serve Robotics completed its acquisition of Diligent Robotics. The transaction provided approximately $29 million in Serve common stock, with potential additional earn-out consideration of up to $5.3 million. Diligent continues as a wholly owned Serve subsidiary under Andrea Thomaz.
SourceMultiCare reportedly ended its Moxi contract, citing poor financial sustainability; nurses also reported that the robots required human assistance and did not deliver sufficient time savings. This is an individual customer outcome rather than evidence of company-wide failure.
SourceServe Robotics / SEC filing · Jan 2026
Serve completed the acquisition on January 27, 2026. Diligent became a wholly owned subsidiary; the transaction included approximately $29 million in stock consideration, adjustments, and potential earn-out consideration.
Serve Robotics · Jan 2026
Serve announced the planned acquisition, citing Moxi’s deployment in more than 25 hospital facilities, over 1.25 million deliveries, and expected annual sales of $200,000-$400,000 per hospital facility.
TechCrunch · Jul 2025
Diligent appointed Rashed Haq as CTO and Todd Brugger as COO, while co-founder Vivian Chu moved into the Chief Innovation Officer role. The appointments supported a push to scale the Moxi fleet and broaden the company’s physical-AI ambitions.
The Robot Report · Feb 2025
Moxi surpassed one million deliveries across the fleet. Diligent reported partnerships with 23 health systems and 31 hospital-level partnerships, as well as hundreds of thousands of clinical staff hours returned to patient care.
Diligent Robotics · Sep 2023
Diligent announced $25 million in financing led by Canaan, with participation from returning investors True Ventures, DNX Ventures, and Next Coast Ventures, plus strategic investor Northwestern Medicine Innovation.
15 jobs at Diligent Robotics