DevRev

Company research

Public company, workplace, funding, and market signals

Updated Jul 29, 2026

Overview

DevRev is an AI-native enterprise software company focused on Team Intelligence: unifying customer support, product, engineering, sales, and operations data so AI can think, act, and work like a teammate.

Primary product

Computer, DevRev’s AI platform with Native Shared Memory

Founded

2020

Headquarters

Palo Alto, California, United States

Team size

700-800

Work style

Flexible

Industry

Software Development

Sub-industry

Enterprise AI / customer support and product development software

Offices

Tokyo, Japan

Singapore

Bengaluru, India

Chennai, India

Mumbai, India

Ljubljana, Slovenia

London, United Kingdom

Austin, Texas, United States

Palo Alto, California, United States

Buenos Aires, Argentina

Business model

B2B SaaS

consumption-based software

subscription software

Funding

Stage

Series A

Total raised

$150.8M

Latest round

Series A · Aug 2024

Latest amount

$100.8M

Series A

Aug 2024 · Khosla Ventures

$100.8M

Convertible Note

Apr 2022

Seed VC

Jul 2021

$50M

People & investors

Leadership

Dheeraj Pandey

Co-founder & CEO

Manoj Agarwal

Co-founder & President

Ahmed Bashir

Chief Technology Officer

Chandra Nath

CVP Finance, Strategy, and Investor Relations

Michael Machado

CVP Product and Brand

Adnan Bhutta

CVP Business Growth

Áthila Armstrong

CVP Design & Creative

Investors

Alumni Ventures

Dheeraj Pandey's Family Office

Work & culture

Product-led, global, and learning-oriented culture that emphasizes camaraderie, creativity, trust, and relentless execution.

Work style

Flexible

Benefits

Learning and development modules

Partnerships with regional universities and online learning platforms

Product & market

Pricing

Consumption-based credits with tiered plans (Mini free, Pro contact sales, Max contact sales); subscription discounts and add-ons are available.

Differentiators

—Native Shared Memory across enterprise systems
—Knowledge graph synced from source systems with permissions intact
—AirSync connector layer for integrations and data replication
—Agentic AI teammate (Computer) that can search, reason, and act
—Unified platform spanning support, product, sales, and operations workflows
—Enterprise benchmark and observability focus for AI quality and trust
—No training of generalized AI models on customer data per privacy policy

Technology

Native Shared Memory

knowledge graph

AirSync

Agent Studio

Text2SQL

SQL

workflow engine

SCIM

TypeScript

JavaScript

Python

APIs

Webhooks

GPT-4 / prompt engineering

vector databases

data embeddings

Stripe

SendGrid

Mailmodo

Vercel

Customers

BILL

Bolt

ICICI Prudential Life Insurance

Descope

Uniphore

L&T Financial Services

Aditya Birla Capital

Phenom

SingulrAI

Goodmeetings

Skedulo

Jar

100ms

Rocketium

FOSSA

Competitors

Zendesk

Intercom

Salesforce Service Cloud

Glean

Front

Kustomer

Moveworks

Gladly

Pylon

Freshdesk

Scale & contact

Estimated monthly visits

254.3K

Traffic estimate as of Jun 2026

press@devrev.ai 650-209-0109

Latest news

DevRev Launches Voice AI with Shared Organizational Memory

GlobeNewswire / DevRev · Jul 2026

DevRev extended its Computer platform with Voice AI for customer support, bringing its shared memory architecture into live voice conversations.

Tokenmaxxing: Why Your AI Agents Pay 4x to Relearn What They Already Knew

DevRev · Jul 2026

DevRev argued that most AI waste comes from context rebuilding and used Enterprise-Bench numbers to argue for persistent structured memory over fetch-based retrieval.

DevRev Earns AWS AI Software Competency and Differentiated Partner Status

LinkedIn · Jul 2026

DevRev said AWS validated its architecture, production deployments, and security practices, and awarded it AI Software Competency plus Differentiated Partner status.

New Open Benchmark Creates Global Standard for Evaluating Enterprise AI. DevRev Tops the Leaderboard

GlobeNewswire / DevRev · Jul 2026

DevRev launched Enterprise-Bench, an open benchmark for enterprise AI; the company said Computer was 48% more accurate and 4.4x more token-efficient than Claude Code on identical tasks.

Introducing Enterprise-Bench: enterprise AI benchmark

DevRev · Jul 2026

DevRev launched Enterprise-Bench, an open benchmark for enterprise AI agents, and published results showing Computer outperforming Claude Code on identical tasks with higher accuracy and lower token usage.

Jobs and careers at DevRev

48 jobs at DevRev

Forward Deployed AI Strategist {Chennai}

On-site

Engineering - Applied AI Engineering

Chennai, India

1d ago

On-site

Full-time