LinkedIn · Jun 2026
Shippo's support operations team described a Dataland proof of concept that reached 40% then 65% and 68% solved inbound support volume, with a stated path to 70% end-to-end solve coverage and reduced human AHT.
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Public company, workplace, funding, and market signals
Updated Jul 30, 2026
Overview
Dataland is a New York-based, YC-backed enterprise AI company building deeply grounded AI agents/coplots for customer support and complex operations. Its pitch emphasizes embedded forward-deployed engineers, custom workflow automation, and secure integrations across internal systems rather than a generic self-serve AI platform.
Primary product
AI copilot / agents for customer support and complex operations
Founded
2020
Headquarters
New York, New York, United States
Team size
1-10
Industry
Software Development
Sub-industry
Enterprise AI / customer support automation
Offices
147 Prince St, 3-13, Brooklyn, NY 11201
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